Client Case Study
Situation
An academic graduate school offering advanced degrees in psychology that had not changed its operations or market approach for many years was facing a new competitive environment. During the transformation the president of the institution became ill and unable to remain in the role. The Dean of Academic Affairs was appointed interim president by the board of directors, with no prior executive management experience.
Complications
The newly installed president inherited an institution suffering from poor fiscal management, a business model and operation that had not been updated for years and new competitors entering the market with bigger budgets. This new executive needed support to take up her role.
Approach
Results
In four years..
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