Client Case Study
ERP Implementation Change Management that Works
Situation
This Fortune 50 Pharmaceutical distribution company needed help when it embarked on the largest operational initiative in its history when it made the strategic decision to design and implement an ERP platform and business intelligence process worldwide.
Whether you are upgrading your current ERP or undertaking a new ERP implementation, the strategy, culture, talent, process, and financial stakes are often high. This global company wanted to do everything possible to ensure success.
They new that people’s hearts and minds played a big role in a successful ERP implementation and asked for change management consulting help.
Complications
Gartner estimates that 55% to 75% of all ERP projects fail to meet their objectives.
When migrating to an ERP platform, four of the greatest risks for ERP Implementation Change Management are:
Approach
Results
Unlike the majority of ERP implementations, this project was highly successful from a change management perspective. The change team:
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