Organizational Change Leaders Know…
You would think that, at this point in our professional lives, we would have come to the realization that change is constant and inevitable, and we would not work so hard to resist it. You can no more put the brakes on organizational change in the workplace than you can keep a chicken from breaking out of its egg.
Keep the Momentum
But as long as so many employees continue to fear change, we as change management consulting leaders had better find a way to ease them through it with a minimum of wear and tear.
5 Tips for Organizational Change Leaders
Our two decades of experience helping our clients navigate organizational change successfully have taught us how to manage change in a way that keeps the team moving forward effectively, productively and collaboratively. Here is how we lead our clients through the process. We coach change management leaders to:
1. Keep the Information Flowing
When employees are not well informed, they begin to fill the information gaps with rumors – usually bad ones. Share what you know about the change—its purpose, its progress, its overall impact and its predicted impact on individuals. Share what you do not know. And let people know when you expect to be able to fill in the rest of the story. When the team knows what is ahead and what is expected of them, they will spend less time worrying and more time supporting the effort.
2. Show You Understand and Care
Check in frequently with your team and ask for their questions and concerns. It is in everyone’s best interests to have the change go forward as smoothly as possible. By dealing with resistance in an understanding way, it will show you support your team and recognize change can be difficult.
3. Work Out a Plan for action Together
Meet with the team to map out the change and assign tasks according to the strengths of individual team members. By including team input on the front end, you secure their cooperation for the long haul.
4. Prioritize What Matters Most
Though the plan for change may require many actions, it can be daunting to try to handle them all at once. While they may all be interrelated, not all actions are of equal importance. Figure out which are the most important and urgent and work from that perspective.
5. Deal with Both the Positive Progress and The Negative Flack Quickly
There will be some bumps in the road to change. It is best to handle them right away. Otherwise any problem or conflict can grow and undermine forward progress. By the same token, don’t ignore the successes no matter how small. Reward the great work that spells success for the change initiative and publicly acknowledge those who are pulling in the desired direction.
The Bottom Line
Change will happen. Do what you can as a change leader to mitigate the difficulties and capitalize on its potential for the future.
To learn more about being an organizational change leader, download Change Management Toolkit for Leaders Now
4 Steps to Create Strategic Alignment
We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.
Senior HR Manager - Staffing, Training, & Development
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.
Director of Human Resources
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.
Director of Human Resources
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.
Learning & Development
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Director, HR Business Partner
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.
Director, Human Resources
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.
“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”
VP Human Resources
We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.
Vice President, Human Resources
LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.
Margaret M. Mader
Vice President, Human Resources
Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.
VP Human Resources
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.