How to Better Manage the Ever-Increasing Rate of Organizational Change

Better Manage the Rate of Organizational Change A picture of a meter that goes from slow start to extremely fast

Change, Change, Change
Are your leaders and employees equipped to better manage the rate of organizational change?  Change is now a given for most leaders and employees. But what keeps most employees’ heads spinning, however, is the increasing rate of change that companies need to compete and win. It seems to happen faster and faster.

How to Keep Up
Businesses are thus challenged to adapt more often, more quickly. Even if your leadership can keep up with the pace, how about your work force?  Rapid and frequent change puts extraordinary pressure on your employees…both personally and professionally. What can you do to mitigate the negative effects?

Four Tips to Better Manage the Rate of Organizational Change
Here are four change management consulting tips on one of the most crucial aspects of managing change well – how you communicate change to better manage the rate of organizational change faced by everyone.

1. Begin with the Big Picture
It is important to craft initial change communications carefully. Do not present too many details. They often don’t matter to the general workforce and they won’t be remembered.

Stay at a high level as you paint a clear and compelling picture of what needs to change. And remember how powerful visual images can be. If, for instance, your renewal business is faltering an image of a cowboy lassoing a runaway horse would stick in employees’ minds to illustrate the change needed.  You get the idea – keep it simple and focused at first.

2.  Reassure
Empathize with the inevitable disruption the change will cause your workers. But stress that you have confidence that they can and will handle the change. You are there to support them and to answer any questions or concerns.

Using the example of building renewal business, outline the plan for training them in how to more fully engage customers and present expanded solutions. Make sure they know you appreciate their contributions to date and focus on the support and reinforcement you will provide to help learn the new way of doing things.

3.  Explain the Rationale
Now you can bring in some detailed data. This is the point at which you need to convince the hearts and minds of your work force that the change is in everyone’s best interests – the company, your customers and your employees.  Show that unless you change customer renewals, you will continue to lose ground to your competition.

Then share the implications if the changes are not made – to the company, to your customers and to your employees.  As a company leader, you will need to check in frequently to see that you truly have employee buy-in and listen for their suggestions on ways to best effect the desired change.

4.  Discuss How Success Will Be Measured
Depending on the size of your organization, discussions of the metrics of change may be better handled at the team level. Each employee should be fully informed as to how their job and responsibilities will be altered in light of the proposed change and how their performance will be measured. These should not be “pronouncements from on high” but should be worked out together with the team.

The more those affected by the change are actively involved in the details of the change from their point of view, the more likely they will be committed to its success.

The Bottom Line
Almost every executive team we work with is trying to increase time to market, time to close deals, and the time to make decisions. The speed at which change occurs demands more from everyone.  Are your leaders equipped to lead faster?

If your leaders need to lead change, download our free Change Management Toolkit for Leaders

Share:
Facebook Twitter Google+ Email LinkedIn

Comments are closed.

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

Terri Wright-Scheer
Vice President Human Resources

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.

Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.

SPO Partners & Co
Kim Silva, CFO

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More