Types of Sales Negotiation Styles
Much has been written about various sales negotiation styles and how to adapt and flex to them to resolve conflict and make win-win agreements. Sales negotiation styles are basically the high level negotiating methods related to the way people prefer to negotiate.
Learn to “Reach Across the Aisle”
Most solution sellers are constantly in negotiating mode both internally and externally. It may not always be a formal, sit-down contract negotiation; even a short conversation can be a negotiation as you try to help a client solve a problem or get the right resources.
If you were able to “reach across the aisle” to connect more powerfully with a client who is of a different sales negotiation style, just think how much simpler and easier your conversation could be. Understanding your sales negotiation style and the style of those around you helps get everyone on the same page and minimizes misunderstandings.
Consider These 4 Basic Sales Negotiation Styles to Up Your Game
It can be helpful to think of sales negotiation styles in terms of four different categories. The first two describe people who are likely to be introverts (those who prefer calm environments and regain their energy from spending time alone) and the second two are likely to be extroverts (those who are outgoing and are recharged in social situations).
People with a consensus-driven sales negotiation style are typically obliging, pleasant and agreeable. They care about how changes will affect others and generally like to follow protocol. Treat them with respect and explore together how the negotiation will affect and benefit others.
People with a purpose-driven sales negotiation style typically focus on accomplishments and care about purpose, systems and process. They shouldn’t be rushed. They need careful, thoughtful consideration before they make a move. Give them the facts and the logic behind your approach so that they have all the information they need to make a sound decision.
People with an action-driven sales negotiation style typically like to move fast, make decisions and act. They don’t like to waste time with unnecessary or irrelevant details. They prefer the big picture and like to address major challenges. Negotiate by giving them the overall view and fill in with details, if needed, later.
People with a relationship-driven sales negotiation style are typically outgoing and fun. They thrive on social contact and engage others well. They like excitement and making connections. Don’t bore them with dry facts. Instead, ask for their creative ideas on how to get others involved and move forward.
The Bottom Line
The more you can keep these four sales negotiation styles in mind, the easier the path toward a successful sales negotiation will be. The best salespeople know how to adjust their own style to the style of their customers.
To learn more about how to improve your sales negotiation results, download The 2 Most Common Sales Negotiation Tactics To Be Prepared For
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