Want to improve employee engagement? You’ll have to find out what your employees care most about that directly correlates to the three top employee engagement anchors:
This is why you should bother—engaged employees work harder, are more productive and stay longer. Their degree of engagement has a direct impact on your bottom line. How about $550 Billion worth of productivity loss in a year? That’s what the recent Gallup study reported. And that doesn’t even include the cost of replacing those workers who leave.
Now that we hopefully have your attention, there are two questioning methods you can use to determine if your employees represent the 70% of workers from the same study who are unhappy with their work or the 30% who are engaged at their workplace: an employee engagement survey or a less formal, ongoing dialogue. Your goal is to figure out what makes employees excited about coming to work, what keeps them from achieving their work goals, and how they see themselves growing in the company. You want to tap into their reactions on both a functional and a social/emotional level.
Employee Engagement Survey
There are easily distributed Employee Engagement Surveys that are designed to gather information anonymously on how employees feel about the company, its leaders and their work. As long as you have employee trust and are committed to making changes as a result of what you learn from the survey, you should get their open and honest ideas for improvement…as well as what bugs them and keeps them from doing their best. Pull together the responses, reflect on what changes should or could be made, and adjust your culture to suit their needs.
This method of questioning is simpler and cheaper to implement, but it may take a while for employees to trust the process. They need to know there will be no repercussions for negative input. Otherwise the answers to your questions will provide little direction on what needs to be changed.
Regardless of the method you choose, here are 4 questions that will help you uncover the policies, rules, and behaviors that either block or enable employees to contribute their best work.
To learn more, download our Employee Engagement and Retention Toolkit
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