“You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution.” Ted Ramlet | CIO & SVP |McKesson
Description: Most organizations are in a constant state of change, and it is often those reporting to frontline managers that feel it the most. While some people adapt quickly, others can get stuck. If not managed effectively, change initiatives can significantly impact productivity. Managers who are effective at facilitating their teams and individuals through change are able to maintain high levels of productivity while facilitating the effective implementation of strategic initiatives.
Objectives:
Provide managers with a descriptive model of change.
Provide managers a framework of change that enables them to diagnose an individual’s current change stage and identify tactics for facilitating the individual through the stage.
Introduce guidelines for facilitating change and building trust.
Develop tactics for overcoming challenges in using the Stages of Change Model and the Diagnostic Tool.
Develop conceptual comprehension of the Stages of Change Model & Diagnostic Tool.
Develop comprehension of the Trust material.
Frameworks and Tools:
Stages of Change—a framework for how change affects and influences people. Provide a model for explaining the different stages people experience as they undergo a change, and establish a context for facilitating people through those different stages.
A Stage of Change Diagnostic—provides a means for the manager to understand the change stage his/her group and each individual is at.
Trust Model—helps the manager maintain/build trust while facilitating their people through change.
Guidelines —for building trust and facilitating change.
Learning / Facilitation Approach: This program uses an experiential approach that focuses on developing a familiarization with change management and guidelines for building trust.
Participants are introduced to the concepts of change by an activity that simulates a constant state of change. Rules change, goals change, keep-sakes change, and actions change. Participants are assigned a challenge they may face in applying the Change Stages. Teams discuss the challenge and develop as many strategies for overcoming it as possible. Quiz sessions are used to force participants to come up with questions—and answers.
The benefits of this approach include:
Accelerating change adoption and execution of strategy and corporate initiatives.
Maintaining high levels of engagement and productivity during change initiatives.
Reducing stress on individuals and the organization during periods of change.
Target Audience: Frontline managers and supervisors.
To speak with an LSA Expert and learn about change facilitation program customization and delivery options onsite at your company, please contact us.
The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.
Heather Feltman President & CEO
Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, solidify our new direction and push our agency forward. As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success. This is exactly what we needed to get to the next level.
Matt Britton CEO
Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade. LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance management under an interactive coaching program. We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.
Rosalyn Chan Vice President, Human Resources
The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.
Erik Okholm Director of Software Development
We partnered with LSA Global to help us invest in our people. LSA designed a modular and customized management curriculum that allows us to deliver top quality solutions to our managers and leaders. We consider LSA to be our learning and development partner and our LSA consultants to be an extension of our team.
Lisa Bruun SVP Human Resources
You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.
Ted Ramlet CIO & SVP
After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.
Valerie Blackburn Director of Business Operations
LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.
Mike Normant Senior Director, Training & Development
We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.
Steve Janowsky Vice President of Operations
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Gloria Veon Senior Vice President, Human Resources
We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!
Anna Meyer Leadership Development
I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.
Karen King, SPHR Manager, Human Resources
It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.
LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.
Doug Hansen President and Director
The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.
Shoaleh Ghaffari Director, HR
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