“You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution.” Ted Ramlet | CIO & SVP |McKesson
Description: Most organizations are in a constant state of change, and it is often those reporting to frontline managers that feel it the most. While some people adapt quickly, others can get stuck. If not managed effectively, change initiatives can significantly impact productivity. Managers who are effective at facilitating their teams and individuals through change are able to maintain high levels of productivity while facilitating the effective implementation of strategic initiatives.
Objectives:
Provide managers with a descriptive model of change.
Provide managers a framework of change that enables them to diagnose an individual’s current change stage and identify tactics for facilitating the individual through the stage.
Introduce guidelines for facilitating change and building trust.
Develop tactics for overcoming challenges in using the Stages of Change Model and the Diagnostic Tool.
Develop conceptual comprehension of the Stages of Change Model & Diagnostic Tool.
Develop comprehension of the Trust material.
Frameworks and Tools:
Stages of Change—a framework for how change affects and influences people. Provide a model for explaining the different stages people experience as they undergo a change, and establish a context for facilitating people through those different stages.
A Stage of Change Diagnostic—provides a means for the manager to understand the change stage his/her group and each individual is at.
Trust Model—helps the manager maintain/build trust while facilitating their people through change.
Guidelines —for building trust and facilitating change.
Learning / Facilitation Approach: This program uses an experiential approach that focuses on developing a familiarization with change management and guidelines for building trust.
Participants are introduced to the concepts of change by an activity that simulates a constant state of change. Rules change, goals change, keep-sakes change, and actions change. Participants are assigned a challenge they may face in applying the Change Stages. Teams discuss the challenge and develop as many strategies for overcoming it as possible. Quiz sessions are used to force participants to come up with questions—and answers.
The benefits of this approach include:
Accelerating change adoption and execution of strategy and corporate initiatives.
Maintaining high levels of engagement and productivity during change initiatives.
Reducing stress on individuals and the organization during periods of change.
Target Audience: Frontline managers and supervisors.
To speak with an LSA Expert and learn about change facilitation program customization and delivery options onsite at your company, please contact us.
I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.
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The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.
Erik Okholm Director of Software Development
The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.
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LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.
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LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engage at all levels across the organization.Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.
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LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.
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The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.
Heather Feltman President & CEO
You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.
Ted Ramlet CIO & SVP
After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.
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Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Gina Fulton Vice President of Human Resources
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