Scenario Planning to Manage Regulatory Change: Utility

Managing Regulatory Change at a Public Utility Company

Client Case Study

Situation

This electric utility company produced and delivered 80% of the electricity for its state and was facing the prospect of deregulation.

Complications

This traditionally regulated utility company needed to instill a sense of urgency into its leadership and workforce to address the likely introduction of new competitors, higher costs, and demands for customer innovations.

 

Approach

  1. Designed and delivered a scenario planning process with the senior vice presidents of the production and distribution divisions.
  2. These two initiatives were aimed at understanding future risks and opportunities, and making the necessary shifts in organizational strategy, structure, and leadership to thrive in this future state.

Results

  • The planning process raised the collective sense of urgency and identified a list of key actions necessary to succeed in the future.
  •  This generated a series of strategic and developmental initiatives that successfully prepared the company for fundamental market changes.

Related Information

I can’t emphasize enough what a huge shift you helped to create for us as an organization. Thanks again for your change management consulting help and guidance.

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Cris Alvarez
VP Corporate Strategy

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In fact, the focus on clear business outcomes and real life circumstances challenged me as a senior leader to develop my thinking and actions related to leading the business.”

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You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

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CIO & SVP

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President & CEO

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