Scenario Planning to Manage Regulatory Change: Utility

Managing Regulatory Change at a Public Utility Company

Client Case Study

Situation

This electric utility company produced and delivered 80% of the electricity for its state and was facing the prospect of deregulation.

Complications

This traditionally regulated utility company needed to instill a sense of urgency into its leadership and workforce to address the likely introduction of new competitors, higher costs, and demands for customer innovations.

 

Approach

  1. Designed and delivered a scenario planning process with the senior vice presidents of the production and distribution divisions.
  2. These two initiatives were aimed at understanding future risks and opportunities, and making the necessary shifts in organizational strategy, structure, and leadership to thrive in this future state.

Results

  • The planning process raised the collective sense of urgency and identified a list of key actions necessary to succeed in the future.
  •  This generated a series of strategic and developmental initiatives that successfully prepared the company for fundamental market changes.

Related Information

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