Your Strategy Design Process Should Be Your Killer App
Be honest…how satisfied are you with your organization’s strategy design process?
Why Your Strategy Design Process Matters
Our organizational alignment research found strategic clarity accounts for 31% of the difference between high and low performing organizations in terms of revenue, profitability, leadership, customer loyalty and employee engagement. And we have learned over two decades of helping clients design strategies-that-work how to set up the strategic planning process so you can create a workable and inspiring plan to propel your organization forward.
Your Strategy Process Should Increase Your Odds of Successful Strategy Implementation
We believe that the strategy design process should result in a strategic plan that is:
5 Critical Elements of an Effective Strategy Design Process
Here are five critical elements of a well-conceived strategy design process that increases the odds for successful implementation:
1. Include Front-line Managers and Customers in the Strategy Design Process
Crafting strategies is usually left up to the executives. But don’t make the mistake of isolating those making the decisions from those they are attempting to serve. The further apart the executives are from the people who must execute and benefit from the strategy, the more difficult the plan will be to implement.
2. Make Budgeting a Separate Process
It is all too easy to get hung up on numbers and financial targets if you combine your strategy design process with budgeting. Putting together a strategy should be an exercise in prioritizing opportunities and planning for the future. Of course, the strategy’s success will depend upon available resources, but you mustn’t drown in the math and overlook the compelling vision for growth and innovation.
3. Ensure the Strategic Planning Process Is Ongoing Rather Than Once-a-year
Don’t depend on the calendar to tell you when you should hold the next strategic planning session. Once-a-year is not often enough if you want to stay on top of today’s dynamic markets. Schedule regular opportunities to talk about and evaluate strategic alternatives and progress.
Establish a more flexible cycle where you can review the current plan and adjust as needed in real time.
4. Have the Right Conversations at the Right Levels of the Organization
Keep it simple. Don’t muck up the strategy design process with conversations and decisions that can be made at a lower level. Just as it is wrong for managers to over-manage their team members, it is inefficient and ineffective for executives to have to decide operational issues that can (and should) be capably handled by staff. Reduce the bureaucracy and focus the discussions so you can keep your eyes on the prize.
5. Prioritize and Allocate Resources According to the Future, Not Only the Past
At best, incremental strategies get incremental improvements. Your strategy design process should not be an incremental adjustment year after year. The slate should be swiped clean.
Ruthlessly allocate resources to the most critical future growth opportunities. In the end, this is in the entire organization’s best interest.
The Bottom Line
Are you one of the 2-out-of-3 executives who are unsatisfied with their strategy design process? If you are, make sure you design a new strategic planning process that creates clarity, ambition, flexibility and implementability for your key stakeholders.
To learn more about upgrading your strategy process, download Should You Facilitate Your Own Strategy Retreat? 3 Guidelines to Help You Decide
Why Employees Change Their Mind
3 Signs of Good and Bad Strategies
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
Director of Global Recruiting
LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.
Learning & Development
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.
Director, Human Resources
LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.
VP of Human Resources
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal. They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
Vice President Human Resources
In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.
Firmware Engineering Supervisor
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Firmware Engineering Manager
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
LSA Global’s consultant brought a fresh perspective to our behavioral based interviewing strategy for two key executive positions we needed to fill, and their consultant helped us develop questions that produced a much deeper understanding of candidates’ capabilities. I am confident that the two new executives joining our organization have the right skills to add significant value. Throughout the process LSA was also very responsive in dealing with short lead time requests.
Because of the unique nature of our business, Excel is a core application in our accounting organization. After three attempts to find an Excel consultant who is capable of helping our finance team integrate advanced applications into our work processes we found LSA and Alex. He was not only a “Real” Excel expert but was masterful in helping us identify where to use Excel applications in our processes to increase our group’s efficiency.
SPO Partners & Co
Kim Silva, CFO
VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.
Cindee Van Vleck
Director Human Resources
In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.
We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.