The Right Culture Gets The Rights Results
It’s not just our intuition…there is growing proof that the right culture can have a significant positive impact on your bottom line. So if you are hoping to increase performance, take a close look at the prevailing culture at your organization.
The Definition of Corporate Culture
We define corporate culture as how things truly get done on a day-to-day basis. It can be measured by understanding the way people think, behave and work.
The Right Culture Research
The Correlation Between The Right Culture and Business Performance
More leaders are learning about the strong correlation between high performance corporate cultures where employees are productively and satisfactorily engaged and the financial returns of these companies. The question is: What is it about these great places to work that keeps their employees happy and committed to them?
In other words, what does the right culture of high engagement look like?
Four High Performance Culture Factors
Here is what we have found are the factors that support a high performing culture where workers are fully engaged and challenged:
1. It’s First and Foremost About Healthy Levels of Leadership and the Organizational Trust
It is difficult, if not impossible, to create a high performance culture unless you have high levels of leadership and organizational trust. You will know you are on the right path to high levels of leadership trust when employees have confidence that leaders are setting the right direction, willing to make the changes required to succeed, following through on decisions, and are effective at building trust-based relationships.
You will know you are on the right path to high levels of organizational trust when employees have confidence that the organization as whole is on the path to success, focused on the right priorities, and is truthful and honest with all internal and external interactions.
2. Next, It’s Having Strong Strategic Drivers – Vision, Mission and Values
When the company exists for a reason beyond just the profit motive, employees can identify with and commit to a greater purpose than just clocking in each day. When employees know how they contribute to the overall purpose of the organization and believe in that purpose, they report being more committed to its success. Make sure your:
3. And Don’t Forget The Role Leaders Play In Creating a Positive Environment
Great leaders set the stage and embody the behaviors that strengthen and reinforce the strategic priorities and desired corporate culture. They model open communication, integrity, an attitude of continuous learning, and a genuine concern for the well-being of their employees. When the company leadership exhibits and values desired behaviors, they will more easily cascade down through managers to teams and to team members.
4. The Final Piece Is How You Recognize and Treat Specific Behaviors
Strong corporate cultures are best represented by their highest performers. And the highest performers (in terms of results and desired behaviors) should receive the commensurate share of the recognition and rewards. Conversely, under performers (in terms of results and behaviors) should be helped to improve or to move on in a timely and compassionate manner so you can consistently maintain high performance standards.
The Bottom Line
Don’t underestimate how the right culture can make or break your company’s success.
To learn more about creating the right culture for your unique strategy, download How to Build a High Performance Corporate Culture Whitepaper
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.
Chief Financial Officer
LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.
Director of Human Resources
We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.
HR Project Manager - Training & Development, PHR
The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.
VP of Human Resources
LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.
Vice President, HR and IT
LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”
Beth A. Taylor
Vice President of Human Resources
Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
Director of Global Recruiting
LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.
Director, Software Engineering, EPG
LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!
Director of HR
We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.
Director of Human Resources
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
Human Resource Manager
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.