The Right Culture Gets The Rights Results
It’s not just our intuition…there is growing proof that the right culture can have a significant positive impact on your bottom line. So if you are hoping to increase performance, take a close look at the prevailing culture at your organization.
The Definition of Corporate Culture
We define corporate culture as how things truly get done on a day-to-day basis. It can be measured by understanding the way people think, behave and work.
The Right Culture Research
The Correlation Between The Right Culture and Business Performance
More leaders are learning about the strong correlation between high performance corporate cultures where employees are productively and satisfactorily engaged and the financial returns of these companies. The question is: What is it about these great places to work that keeps their employees happy and committed to them?
In other words, what does the right culture of high engagement look like?
Four High Performance Culture Factors
Here is what we have found are the factors that support a high performing culture where workers are fully engaged and challenged:
1. It’s First and Foremost The People
When workers can interact with each other with trust and mutual respect, there are bonds formed that allow higher levels of discretionary effort, collaboration and loyalty. In general, the most effective individual bonds are built on a strong foundation of character and competence…in a nut shell, good teammates that consistently perform at the proper level in the right ways.
As a leader, make sure that you provide opportunities for employees to get to know one another on an individual basis and be clear about performance and cultural expectations.
2. Next, It’s The Company’s Strategic Drivers – Vision, Mission and Values
When the company exists for a reason beyond just the profit motive, employees can identify with and commit to a greater purpose than just clocking in each day. They know how they contribute to the overall purpose of the organization and, therefore, are more committed to its success. Make sure your corporate vision clearly articulates what you hope to become.
Then ensure that your company mission outlines your organization’s core business and fundamental purpose. Lastly, ensure that your corporate values reflect your fundamental beliefs and critical decision-making filters.
3. And Don’t Forget The Role Leaders Play In Creating a Positive Environment
Great leaders set the stage and embody the behaviors that strengthen and reinforce the corporate culture. They model open communication, integrity, an attitude of continuous learning, and a genuine concern for the well-being of their employees.
When the company leadership exhibits and values these behaviors, they will cascade down through managers to teams and to team members.
4. The Final Piece Is How You Recognize and Treat Behaviors
Strong corporate cultures are best represented by their highest performers. And the highest performers (in terms of results and desired behaviors) should receive the commensurate share of the recognition and rewards.
Conversely, under performers (in terms of results and behaviors) should be helped to improve or to move on in a timely and compassionate manner so you can consistently maintain high performance standards.
The Bottom Line
Don’t underestimate how the right culture can make or break your company’s success.
To learn more about creating the right culture for your unique strategy, Download High Performance Corporate Culture Whitepaper
How to Sell Value versus Price
7 Threats to a Positive Company Culture
Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.
Human Resources Business Partner
LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.
Senior Marketing Manager
We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.
Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.
Senior Project Manager
In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.
Firmware Engineering Supervisor
We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.
Director of Global Recruiting
We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.
Vice President, Human Resources
Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.
Senior Manager, HR Destiny Sales Region
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal. They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
Vice President Human Resources
Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.
President and Chief Executive Office
LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”
Beth A. Taylor
Vice President of Human Resources
We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.
HR Project Manager - Training & Development, PHR
I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.
Human Resource Manager
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.