Are High Performing Cultures Diverse?

Are High Performing Cultures Diverse

Are High Performing Cultures Diverse?
With the increase of diversity and inclusion initiatives in Silicon Valley, more leaders want to know “Are High Performing Cultures Diverse?” Thank goodness no parade of employees looks as uniform and homogeneous as the above line-up of cartoon workers!

Diversity and Culture
The best leaders have come to appreciate the value of diversity. They seek employees who come from different backgrounds, who bring a variety of work experience and skills, and who contribute their diverse perspectives as they work together to solve important business problems.

Our experience is that done right, corporate diversity does not weaken organizations; it enriches them.

How Much Diversity Makes Sense?
There are however, some values that you most likely want to find in all your employees. These are the underpinning corporate values that help define and support your desired organizational culture. However you choose to define what it is that your organization cares most about, what your purpose is, and how you want to conduct business, you want a certain “sameness” or uniformity in your organizational culture.

  • For example, if customer service is your linchpin, you want each and every employee to feel (and act upon) the same binding commitment to satisfying your customers. The diversity can be revealed in the how–the ways they find to achieve the same goal of superior and unsurpassed customer service.

Culture Matters
Our organizational alignment research found that cultural factors account for 40% of the difference between high and low growth companies.  As you seek to build your corporate culture, keep in mind that your culture can become a competitive advantage as your compete to attract, engage and retain top talent.

The better you can articulate what it is truly like to work at your company (not just what you espouse on your website), the better you will be able to attract and retain employees that actually fit. And when you have a distinctive corporate culture, you can better target candidates who easily and enthusiastically become part of your success.

Cultural Fit
Some say there are different types of employees; from those for who work is simply a way to earn a living to those who look to work as a way to make a difference in others’ lives. If you know which suits your culture best, you can figure out how best to represent your company.

  • If, for instance, you have created a culture that values teamwork above all else, you will want to hire and keep employees who look at a job as an opportunity to be a contributing member of a high performing team.
  • You should then look to job candidates who seek a company where collaboration is appreciated and facilitated, where employees enjoy one another, where teams provide the structure and stability of the workforce and where there is ample opportunity to use one’s strengths for the benefit of the overall enterprise.

The Bottom Line
Are High Performing Cultures Diverse?  Yes.  But not all workers want or need the same thing. Nor do all companies have the same culture. The magic in taking advantage of employee diversity is in matching your people strategy to your unique company culture and strategic direction. The alignment of talent, culture and strategy creates winning companies.

To learn more about aligning your people and business strategies, download Alignment – The Missing Ingredient for Success

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Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

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