Do Resumes Matter Anymore? Talent Acquisition Experts Say…

Do Resumes Matter Anymore?

Do Resumes Matter Anymore?
Interviewers used to rely heavily on the facts of a resume to determine a candidate’s fitness for the job. But the interviewing process has shifted dramatically in recent years. Do resumes matter anymore?

More Sophisticated Candidates
Candidates are far more sophisticated in how to prepare for and answer “standard”, “give me an example” and “case study” interview questions.  It is now easy to prepare for the four most common types of interview questions:

  • Behavioral Interview Questions
    Behavioral interview questions seek to uncover past behaviors and performance to help predict future behavior.  Done well, behavioral interviewing helps make the right hiring decisions and avoid costly hiring mistakes.  Done poorly, it telegraphs what the interviewer is looking for and feels like an interrogation to the potential new hire.
  • Motivational Interview Questions
    Motivational interview questions seek to understand levels of self-motivation, commitment, desire, resourcefulness, ambition, goal orientation, initiative and enthusiasm for the job and the company.
  • Intellectual Interview Questions
    Intellectual interview questions seek to understand a candidates ability to handle ambiguity, analyze complex data, articulate ideas, make decisions, pay attention to detail, gather and process information, innovate, have good judgement, listen, organize, solve problems, learn, be perceptive, and think strategically.
  • Interpersonal Interview Questions
    Interpersonal interview questions seek to understand a candidates ability to adapt, be assertive, collaborate, develop others, be diplomatic, have empathy, show integrity, act independently, inspire others, build networks, influence others, take risks, manage stress, and be self-confident.

Is It Time to Toss the Resume?
When we ask our behavior based interviewing and talent acquisition experts, “Do resumes matter anymore?”  they say, “kind of.”  They recommend using the resume to:

  • Screen out candidates who lack the experience you need
  • Provide background for behavioral questions that probe beneath the facts to uncover the candidate’s work ethic, attitude, values and cultural fit.

How to Use Behavioral Interviewing Techniques to Hire Right

1.  Begin with What Your Organization Stands For
All corporate decisions and behaviors should be based on the company’s:

And what more important decisions are there than the people you hire to represent you and execute your strategic journey? The right candidate should be genuinely excited by your corporate mission, inspired by the vision of the future and committed to the values and beliefs you espouse.

2.  Focus More On Who The Candidate Is Than What They Have Accomplished
While past accomplishments are important, you want to clarify the role your interviewee played in achieving those accomplishments and understand the environment in which they were carried out.  No two companies are alike.  In general, you want to make sure that the people you hire fit your workplace culture and:

  • practice ethical work habits
  • value learning and growth
  • know how to collaborate effectively
  • can handle your speed of change
  • are responsible
  • engender trust
  • are agile, resourceful and flexible

3.  Test Them Out On-the-job
Whenever possible, give candidates a small project or bring them onto the team for a trial period. You will quickly discover whether they are a good fit or not.

4.  Be Patient
It is far better to wait for the high performing candidate who fits than to be pressured into hiring “second best.” Hiring poorly costs in so many ways…dollars, time and employee morale.  When it comes to people, never settle if you want to create and nurture a high performance culture.

The Bottom Line
It is fair to ask – “Do Resumes Matter Anymore?”  The quick answer is “Not Really.”  Resumes can help with screening and provide context for smart behavior-based interview questions, but they rarely help to hire the right talent matters to the people and to the business.

To learn more about hiring top talent, download Why the Interviewing Process is Flawed And What to Do About It

Comments are closed.

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More