The Answer to Boosting Talent Is Probably Not Training

boosting talent a compass points to the word "Answers"

How to Boost Talent and Performance
Let’s say you have been charged with boosting talent and performance at your organization. Now let’s also say that there is a hiring freeze so you have to lift the capabilities of your current talent pool. Most assume (to the collective tune of over $100 billion spent on corporate training per year) that the best course of action is to conduct more training programs.

But We Are Here to Tell You that Training by Itself Is NOT the Answer
Yes, we are a consulting and training company. And yes, we believe deeply in the power of improving skills, changing behaviors and increasing performance. So why do we believe that training alone is not the answer to increase performance?

A 25% ROI is Not High Enough
Because we have completed over 800 training measurement projects and learned that only 1-in-5 people change their behavior from training alone.  In general, for training to work, it must have high relevance, clear success metrics, identified skills and behaviors, targeted goals, effective training measurement, consistent performance monitoring and frequent coaching..

Otherwise, corporate training is just an exercise in “checking the box” and spending hard-earned money and limited time with no real business impact or performance return. Ideally, training, just like any other business investment, should be conducted only when it can deliver meaningful business results that matter.

Talent Accounts for 29% of the Difference
Our organizational alignment research found that talent (how you attract develop, engage and retain people) accounts for 29% of the difference between high and low performing organizations. Investing in developing a workforce that can create a unique advantage for your company is certainly smart. But you need to do it right.

5 Steps to Better Assess and Grow Talent
Assess and grow your talent by following these proven steps:

1.  Start with Strategic Business Clarity
Evaluate your strategic business priorities and be clear about the specific business metrics you want to move. Otherwise you are operating in the dark with no business priorities to tie to your talent management or training strategies.  If your business strategy is unclear, make some key assumptions and move forward as best you can.

2.  Create a Talent Management Strategy that is Aligned with the Business Strategy
Once your business strategy is as clear as you can make it, focus on creating an aligned talent management strategy – how you attract, develop, engage and retain talent that fits your unique situation. Take a close look at and prioritize the most important current and future strategic jobs, skills, and people.  Then make sure your plans fit your unique organizational culture and how work truly gets done.

3.  Focus on Talent Contribution
An effective talent management strategy focuses on how your unique approach to talent will accelerate your strategic plan in a way that thrives within your workplace norms. Gain agreement from all stakeholders on how your current and future employees will best contribute to your company’s competitive advantage. Then create a believable and implementable plan with those responsible for implementing it to make it happen.

4.  Be Strategic About Talent Development
Plan an overall talent development approach that includes a training needs assessment of current talent, a development program to support critical skill gaps, and the building of leadership and management skills that can sustain high performance through reinforcement and coaching. You need both a short- and long-term plan that integrates people practices with business priorities.

5.  Differentiate Your Top Talent
Top companies know that different people contribute differently to organizational success and wisely treat top people differently. Make sure that you disproportionately invest in your high value and high potential employees. High potential and high performing employees are the ones who can sustain your competitive advantage.

  • Ensure they feel valued for their contributions.
  • Make them feel special.
  • Keep them challenged, engaged and retained.

The Bottom Line
Boosting talent matters to your people and your business.  Don’t be the organization that continues to waste training dollars each year on learning and development programs that fail to produce tangible behavior change or business results.

To learn more about strategies for boosting talent, Read the Top 5 Training Function Mistakes to Avoid at All Costs

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We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

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