Talent Management Matters
Our organizational alignment research found that talent accounts for 29% of the difference between high and low performing companies. But engaging and retaining top talent takes a focused effort. If you consider your employees to be part of your competitive edge, it is worth understanding the talent management factors that matter most in terms of attracting, developing, engaging and retaining the best employees for your unique strategy and workplace culture.
Five Field-Tested Talent Management Factors that Matter Most
Our talent management consulting work over the last two decades has demonstrated over and over again that there are five factors that matter most:
1. Inspire Support and Commitment for Your Vision, Mission and Values
A key component of any talent management strategy should be to include your high potentials and high performers in the creating and cascading of your overall strategic drivers of success – the corporate vision, mission and values.
2. Get On The Same Page About Strategic Priorities and Success Metrics
While it is essential to capture hearts and minds with your vision, mission and values, the rubber meets the road when your top talent is fully on-board with your strategic priorities and how success will be measured at the company, team and individual levels. You will know you are on the right path when your key employees:
And, as with any organizational change, the more you actively involve people in the upfront discussion and design of the strategic priorities and associated success metrics, the better chances you have of meeting your targets. If you meet resistance, remember that it is often substandard performers who dislike clear performance measures. Under-performers enjoy ambiguity because it allows them to hide. High performers, however, want to know where they stand and expect to get rewarded accordingly.
3. Make Sure Your Corporate Culture Is Aligned with Your Talent and Business Strategies
Your strategies must go through your people and your culture to be fully implemented. If your corporate culture is at odds with your strategic priorities for business or for your people, it will be difficult to get things done. Make sure that they way work gets done is aligned with what you are trying to achieve across the organization. If there are gaps with how customers should be treated, how decisions should be made, or how results should be accomplished, identify and address them.
Does your culture help or hinder your plans for success?
4. Provide Coaching and Support
High achievers like to be challenged – especially when they have the support system to succeed. When expectations for success are clearly articulated, proportionately rewarded, and consistently transparent, you have set the stage for higher performance. Combined with skilled coaching and the right resources, employees will learn how to perform at their peak in a way that makes sense for your unique culture.
The sink or swim approach is not sustainable for most people. Do your employees have the support that they need to lift their performance to the next level?
5. Manage High and Low Performance
Desired results and behaviors should be recognized and rewarded in a way that is meaningful to each individual employee. By the same token, poor performance cannot be ignored. Nothing discourages a high performer faster than when there are no consequences for lack of effort or substandard performance.
Is there enough accountability in your culture to engage and retain top talent?
The Bottom Line
Appreciate and value your top talent by making it clear that they are an integral part of the company’s future. Create a compelling path for their contribution, and create a culture of accountability that fairly rewards performance.
To learn more about the talent management factors that matter most, download Why Talent Is Surprisingly Only 1/3rd of the Recipe for Talent Management Success
A Meaningful Company Mission Matters
We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.
Frank J. Kuypers
Business Development Manager
LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.
Senior Marketing Manager
I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.
Director, HR Business Partner
Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.
Chief Financial Officer
The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.
VP of Human Resources
We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.
Vice President, Human Resources
LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”
Beth A. Taylor
Vice President of Human Resources
I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.
LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.
Vice President Human Resources
SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!
Director of HR
I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.
Chief People Officer
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