The Right Culture Positively Impacts Your Bottom Line

a cartoon business man is lookiing through binoculars with a thought bubble of a dollar sign Right Culture

The Right Culture Gets The Rights Results
It’s not just our intuition…there is growing proof that the right culture can have a significant positive impact on your bottom line. So if you are hoping to increase performance, take a close look at the prevailing culture at your organization.

The Definition of Corporate Culture
We define corporate culture as how things truly get done on a day-to-day basis. It can be measured by understanding the way people think, behave and work.

The Right Culture Research

  • A recent Glassdoor study found that the companies on their “Best Places to Work” list outperformed the S&P 500 for five straight years from 2009 to 2014.
  • And, with even more data, Fortune agrees. The magazine claims that their portfolio of “Best Companies to Work For” outperformed the S&P 500 by 84.2% since 2009 and surpassed the overall stock market.
  • Our own organizational alignment research found that corporate culture accounts for 40% of the difference between high and low performing organizations in terms of revenue, profits, employee engagement, customer retention and leadership effectiveness.

The Correlation Between The Right Culture and Business Performance
More leaders are learning about the strong correlation between high performance corporate cultures where employees are productively and satisfactorily engaged and the financial returns of these companies. The question is: What is it about these great places to work that keeps their employees happy and committed to them?

In other words, what does the right culture of high engagement look like?

Four High Performance Culture Factors
Here is what we have found are the factors that support a high performing culture where workers are fully engaged and challenged:

1.  It’s First and Foremost The People
When workers can interact with each other with trust and mutual respect, there are bonds formed that allow higher levels of discretionary effort, collaboration and loyalty. In general, the most effective individual bonds are built on a strong foundation of character and competence…in a nut shell, good teammates that consistently perform at the proper level in the right ways.

As a leader, make sure that you provide opportunities for employees to get to know one another on an individual basis and be clear about performance and cultural expectations.

2.  Next, It’s The Company’s Strategic Drivers – Vision, Mission and Values
When the company exists for a reason beyond just the profit motive, employees can identify with and commit to a greater purpose than just clocking in each day. They know how they contribute to the overall purpose of the organization and, therefore, are more committed to its success. Make sure your corporate vision clearly articulates what you hope to become.

Then ensure that your company mission outlines your organization’s core business and fundamental purpose. Lastly, ensure that your corporate values reflect your fundamental beliefs and critical decision-making filters.

3.  And Don’t Forget The Role Leaders Play In Creating a Positive Environment
Great leaders set the stage and embody the behaviors that strengthen and reinforce the corporate culture. They model open communication, integrity, an attitude of continuous learning, and a genuine concern for the well-being of their employees.

When the company leadership exhibits and values these behaviors, they will cascade down through managers to teams and to team members.

4.  The Final Piece Is How You Recognize and Treat Behaviors
Strong corporate cultures are best represented by their highest performers. And the highest performers (in terms of results and desired behaviors) should receive the commensurate share of the recognition and rewards.

Conversely, under performers (in terms of results and behaviors) should be helped to improve or to move on in a timely and compassionate manner so you can consistently maintain high performance standards.

The Bottom Line
Don’t underestimate how the right culture can make or break your company’s success.

To learn more about creating the right culture for your unique strategy, Download High Performance Corporate Culture Whitepaper

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I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

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