Employee Engagement Survey FAQ Template

Employee Engagement Survey FAQ with Employees Asking Questions

Employee Engagement Survey FAQ Template
This Employee Engagement Survey FAQ Template is for clients to edit and change to meet their specific engagement survey needs.

1.  Who Is Our Survey Partner?
We work with a third party vendor, LSA Global, to design and distribute our Employee Engagement Survey. LSA Global is committed to keeping our survey data confidential and also to get us the information we need to cultivate engagement in our work environment.

LSA Global works with more than 5,000 organizations on employee assessments every year and is the exclusive research partner of the American City Business Journal’s Best Places to Work™ contests in over 40 U.S. metro markets. After our survey responses are collected, we’ll be able to benchmark our survey results against others in our industry and to other organizations similar in size.

2.  What Does the Engagement Survey Measure?
LSA Global has a simple, Engagement Model to measure three primary components of Employee Engagement:

  • Advocacy – Do employees think and speak highly of the organization – its leaders, managers, employees, products, quality and future outlook?
  • Intent to Stay – Do employees want to be a part of the organization?
  • Discretionary Effort –Do employees think of ways to do their jobs better, improve service delivery and operational efficiency?

3.  How Should I Interpret the Survey Questions?
Your answer should relate to the organization as you see it. Each survey question should be interpreted in terms of what it means to you. This will be shaped by your role, position, experiences, etc.

4.  Is the Survey Really Anonymous?
Yes! LSA Global is committed to the highest standards in protecting and safeguarding your right to privacy while using and interacting with our applications.  Your privacy as a survey taker is guaranteed by an agreement with your organization prior to the survey administration by LSA Global.

  • Each survey link is unique to ensure each employee takes the survey only once. Your participation and the answers you provide will be kept confidential by LSA Global, who handles all of the administration, analysis, and reporting of the results.
  • Results of the survey are aggregated without individual identifiable information.
  • No one in your organization be able to connect your responses directly to you.
  • When viewing data by groups, e.g. department, results are required to meet a threshold of minimum responses in order to preserve privacy of employees.

5.  Who Will Participate in the Survey?
[Suggested response] All permanent, full-time employees will be invited participate in the survey. The survey will not include interns or contractors.

6.  Will My Supervisor Be Able To See Specific Responses For Their Area?
To have access to area reports, all groups are required to meet a threshold of minimum responses (typically 5) in order to preserve privacy of employees. In most cases for small teams, summary reports will combine a number of smaller departments.

7.  How Does the Survey Know What Area I Work In? I Didn’t See Any Questions About This?
If you take the survey online, we have linked your email to your department. Results of the survey are aggregated without individual identifiable information. No one in your organization be able to connect your responses directly to you.

8.  What Will Be Done With The Information Gathered By The Survey?
LSA Global will analyze the data and create reports that show the results for each question. Results will be compared to the data from other surveys that have been conducted throughout the country. The information will be shared with your organization. Your organization will then share the results with individual departments and employees. Based on this data, your organization will develop initiatives to continue to improve your work experience.

9.  I Received a Message Stating My Survey Has Already Been Completed, But I Have Not Started The Survey.
Please verify you are using the survey link sent to you directly from LSA Global.  The links are unique to each participant, meaning no individual can take the survey more than once. If you forwarded your invitation to a fellow employee, they may have completed your survey.

10.  What Happens If I Accidentally Quit My Browser While Taking The Survey?
All responses up to the page you were currently working on are saved as you go. Simply click on the survey link provided in your invitation to return to your survey.

11.  Can I Change My Answers After Submitting My Survey?
By clicking the “Submit Survey” button, you submit your survey to LSA Global. Unfortunately, there is no way for you to go back and change your answers after you submit the survey.

We hope you found this Employee Engagement Survey FAQ Template useful.  To learn more about increasing employee engagement, download The Top 10 Most Powerful Ways to Boost Employee Engagement

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LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
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LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

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