Contact Center Toolkit - New for Customer Service Leaders

New Customer Service and Contact Center Toolkit

New Customer Service and Contact Center Toolkit for Leaders
LSA Global, the premier one-stop performance consulting and training firm that helps high growth life science, technology, and service companies create a competitive advantage by powerfully aligning their culture and talent with strategy today announced the offering of a new complimentary customer service performance toolkit.

“At a time when companies are looking to retain more customers and drive more revenue from their customer contact centers, this complimentary customer service best practices toolkit combines articles, research, client case studies, and an online diagnostic to help ensure that call centers and customer service teams are set up to succeed,” according to Tris Brown, CEO of LSA Global.

The LSA Contact Center Toolkit provides customer service leaders, managers, and teams with key published insights and tools from industry experts about how to successfully drive customer loyalty. Examples include:

Three key steps to connect with customers
Creating a high performance call center
6 call center sales myths
How to renew passion for the customer
The customer loyalty and profit connection

Download the contact center best practices toolkit now

About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned