New Customer Service and Contact Center Toolkit for Leaders
LSA Global, the premier one-stop performance consulting and training firm that helps high growth life science, technology, and service companies create a competitive advantage by powerfully aligning their culture and talent with strategy today announced the offering of a new complimentary customer service performance toolkit.
“At a time when companies are looking to retain more customers and drive more revenue from their customer contact centers, this complimentary customer service best practices toolkit combines articles, research, client case studies, and an online diagnostic to help ensure that call centers and customer service teams are set up to succeed,” according to Tris Brown, CEO of LSA Global.
The LSA Contact Center Toolkit provides customer service leaders, managers, and teams with key published insights and tools from industry experts about how to successfully drive customer loyalty. Examples include:
Download the contact center best practices toolkit now
About LSA Global
Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned
Get key strategy, culture, and talent tools from industry experts that work
Assess how you stack up against leading organizations in areas matter most
Download published articles from experts to stay ahead of the competition
Review proven research-backed approaches to get aligned
Stay up to do date on the latest best practices that drive higher performance
Explore real world results for clients like you striving to create higher performance