How to Deal with 3 Behaviors that Create More Conflict

How to Deal with 3 Behaviors that Create More Conflict Whitepaper Download.

When management recognizes and deals with conflict, it exposes a tipping point.  To one side is increased opportunity. To the other side is a hardening of the conflict into expensive “Us versus Them” behavior. As a leader, you can almost always cause the balance to move toward engagement and productivity.

It will serve you well as a leader to remember that some of your direct reports are bound to carry some residual mistrust of “authority”—possibly well-earned in one of their earlier jobs. If you take this personally rather than address the objective issues one at a time, ending each with closure and consistently delivering on your part, you will invite more unnecessary conflict and less effective execution.

Are you leading your troops out of the muck?

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