Leadership and management article, 4 Reasons Others Encourage Workplace Conflict Whitepaper Download.
We believe that conflict in the workplace is inevitable. Your ability to quickly recognize conflict, understand the root cause, and come to resolution can make the difference between success and failure.
Most conflict at work is the result of well-intentioned people not reaching closure or offering or receiving false commitments. Conflict in the workplace can be frustrating, demotivating, and exhausting. Having said that, there are several reasons why people may actively encourage workplace conflict that may surprise you.
The motivations that people have to encourage conflict with others at work are almost always based on the fear of: being exposed, seeming unimportant, appearing incompetent, losing positional power, speaking up, or of getting embarrassed. Whether the motivations are conscious or unconscious is irrelevant to their negative effects on closure, workplace productivity, and employee engagement.
These motivations are also irrelevant to effectively solving the root cause of the conflict. Conflicts between people, teams, and functions need to be fully and effectively resolved if you want to create a healthy and high performing culture where people perform at their peak.
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