Organizational change is often portrayed as something to be feared and resisted. We’d like to suggest that change can be a very good thing indeed. It’s all in how you view it.
New directions can be challenging, opportunistic and fun. It is stimulating to change things up. Change stretches you to test new skills, open new doors and consider new perspectives. It can take you, as in the picture, from darkness to light. So why do so many in the corporate world fight organizational change?
One of the reasons is that change can be out of one’s control. If change comes from external circumstances, it is easy to feel more like a victim than like someone in charge. This kind of change has been forced upon you, and you never wanted it. Our advice after two decades in the field of change management consulting is to flip your thinking. Try to look at change as an opportunity…even if it has been foisted upon you by external forces.
Consider the Napster story. The company began as a music swapping program and surged in popularity as listeners learned they could find and share their favorite songs easily. Then disaster struck as the company became the target of lawsuits by musicians who resented their music being offered for free. In comes Bertelsmann, the German media company, to pick up Napster for a song (sorry…couldn’t resist!) and reshape it as a pay-per-download service. Napster was reborn and is thriving in its new business model.
Another reason to welcome change is that you can learn and grow from it. Change requires that you address a problem head-on and be as creative as you can in solving it. With a team working alongside you, you have the benefit of many brains focused on the job and of coming up with a variety of innovative potential solutions. The most successful organizations are those that know how to recognize a situation that needs fixing, work collaboratively on how to make the best of a difficult challenge and make strategic shifts in direction.
For our high growth clients, change in today’s world is a given. When you learn to accept it and handle it well, you will see that change forces you to be more flexible, more innovative and more open to new ideas. Not many companies can survive without the ability to adapt to shifting markets. Healthy organizations understand that sharing knowledge strengthens their adaptability; they are the ones that succeed long-term. The old way of protecting one’s territory and knowledge sharing on a so-called need-to-know basis doesn’t work anymore. The ideal performance environment is one in which all employees can easily find the information they need to do their job most effectively and to connect with others who have a shared purpose.
Corporate Change Is Personal
Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.
Vice President of Human Resources
I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.
Director, Team Development
SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.
Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.
Director of Human Resources
I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.
VP of Human Resources
What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal. They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
Vice President Human Resources
LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.
Vice President, HR and IT
What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.
Director of HR
LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.
VP of Human Resources
For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!
Director, Organizational Excellence & Development
We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.
Michelle A. Mitchell
Vice President, Worldwide Human Resources
LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.
Director of Human Resources
Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.
Kelly Warren, SPHR
Director, HR & Compliance
LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.
Director, Software Engineering, EPG
Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.
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