Are you keeping close enough tabs on the size, quality and skills of your workforce?
If you believe, as we do, that people can create a significant and compelling competitive advantage, you need to regularly review how prepared your workforce is to meet the critical demands of your business not only now but in the future. In other words, you need a talent management strategy that will ensure your talent requirements are in place to help you grow. You need a workforce plan that ensures you have the ability and the high performing organizational culture needed to quickly adapt to marketplace changes.
Here are the basic talent management steps we recommend to our high growth clients:
While they are all important ingredients to any business, different businesses have different strategic and cultural foundations. For example, Federal Express, Amazon and Starbucks are famous for putting their customers first. Google, Virgin and Southwest are famous for putting their people first. Both approaches, when well executed, can lead to success. The bottom line: you and your leadership team need to take a stand on where talent falls on the priority scale and plan and execute accordingly.
You have undertaken a worthy initiative to meet future growth needs. Don’t keep it a secret. Be sure your employees appreciate your investment in them, your stakeholders understand why it matters, and your customers recognize the value of your engaged and fully empowered workers.
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