One-on-One Sensitivity Training

Targeted and discrete results for managers & executives

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“We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, one-on-one sensitivity training, and inclusion. They exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.”

Anita Luckinbill | Director, Human Resources | Skadden LLP

Description
People who have been accused of harassment or discrimination often are required by their companies (or a court) to attend a sensitivity training course.  Unfortunately, in a classroom or online setting, they may be reluctant to ask questions directly related to their situations.  And if they’re hostile, they may say nothing and fade into the background, or disrupt the group and the class.

We offer proven one-on-one sensitivity training for these employees.

An attorney will discuss with your management and Human Resources the specific allegation, the results of your investigation, and your desired outcomes.  The initial session with the individual usually lasts for three hours.  Sometimes we have multiple meetings with the same individuals with targeted homework between sessions.

The participant will receive a comprehensive reference guide that can be used going forward.

After the one-on-one sensitivity training session, management and HR will receive a verbal and/or written report on the outcome.  We will make recommendations if we believe more in-depth counseling is required.

This one-on-one sensitivity training program has been successful in reducing hostility in people accused of harassment and discrimination, increasing their understanding of the legal parameters in which the company must act, and obtaining their buy-in to the process.  Our clients report that participants are grateful for this practical and meaningful approach.

Typical Meeting Content Includes

  • The causes of sexual harassment, discrimination, retaliation, and workplace bullying
  • Why most disrespectful behavior is unintentional
  • The legal definition of sexual harassment, discrimination, and retaliation
  • Discussion of “welcome” vs. “unwelcome” attention
  • How to apply the definition to examples including the specific accusation
  • Management’s duty to prevent sexual harassment
  • Review of company policies and procedures
  • Legal requirements to institute discipline
  • Guidelines for future conduct

Target Audience
People who have been accused of harassment or discrimination

To speak with an LSA Expert and learn about one-on-one sensitivity training program customization, delivery. add post-crisis follow-up options for your team, please contact us.

Related Information

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

Our relationship with LSA is extremely valuable. We worked closely with LSA to customize critical Management Training Programs to meet our unique business needs. I’d recommend LSA to any company looking for a first class and high quality training design, delivery, and customization.

Ken Boehm
Vice President of Human Resources

We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.

Sally Buchannan
VP Human Resources

LSA’s approach and ability to bring the right expertise and approach to eBay has been a great asset. They really focus on helping us succeed in any way they can and definitely lifted up our management development capabilities.

Mike Normant
Learning & Development

ebay

I consistently look to LSA Global when we need help. I can always count on them to do a thorough needs analysis and to put together impactful and well-received programs. Their management development and performance management expertise make them my top-rated learning and development partner.

Stephanie Webb
HR Program Manager

Rambus

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day experiential management training program. Everyone said it was by far the best management training program they had ever attended. The content was rich and highly interactive, and the case studies were highly relevant to our unique situation. Each participant walked away much better equipped to lead their teams.  Thank you LSA!

Jeff Coon
Director of Human Resources

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

LSA helped us with leadership development by designing a solution to match our unique needs and culture. It was such a huge success and received rave reviews. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted partner. They always design and deliver just the right solution and have wonderful facilitators that match your company’s unique culture and style of management. I would highly recommend LSA for high quality learning solutions with true experts who have your best interests at heart.

Maya Paul
HR Director

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

We engaged LSA to design and deliver a 6-month custom executive coaching program to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. You can’t go wrong with LSA.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

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