Being promoted to a new manager role can be a heady experience. But don’t get too carried away with your new positional power or assume you need to be in charge of every task your team members undertake.
This is called micromanaging and its effect on your team performance can be really harmful. If you truly want to build a high performance team that succeeds because every team member understands their role and is equipped and committed to handle their part, then you may need to get out of the way.
Yes, you want to be sure your team produces quality work but constantly looking over their shoulders is not the way. No doubt you once worked for a manager who micromanaged you. How did it make you feel? You probably felt less committed to the job and less committed to working hard. Both your morale and productivity were affected. Is this what you want on your new team?
Here, from new manager training best practices, is how it might look if you are unconsciously micromanaging and why you should change your behavior:
1. Do you hover?
This can be done by unnecessary email check-ins or phone calls. Making yourself available for questions or requests for help is different. Instead of a show of support, the check-ins signal a lack of your confidence that the job will be done right. Don’t undermine your employees’ belief in themselves. Give them the chance they deserve to learn how to do the job correctly and efficiently. They may even have a better approach than the one you intended to teach them!
2. Do you insist on approving everything before it goes out the door?
What a waste of your time and theirs. Your office becomes a choke point in the work process. Sure, some work products require your review but, for the most part, once you have established clear quality standards, let your team apply them without your frequent overview.
3. Do you interfere because you think you can do the job faster, better?
Your interference is likely to be completely counterproductive. It’s just like teaching your children how to wash the car. Set the standards, gain agreement, and then walk away. You will only frustrate yourself by watching the stops and starts as the learner begins. Sure, you know just how much soap is needed and what sponge to use. But it’s best if they learn on their own how to shine up that car.
Trust that your employees have the skills to turn in an excellent work product. It should be more about the product than the process. And won’t it be great next time you need the job done to turn it over with confidence? This is called delegation and is a tool the best managers know how to use well.
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VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.
Cindee Van Vleck
Director Human Resources
The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.
Firmware Engineering Manager
We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.
HR Manager, BU Radiology Informatics
LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.
Vice President Human Resources
LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.
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LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!
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What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal. They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”
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Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.
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We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.
Vice President Human Resources
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VP Human Resources
We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.
Director of Human Resources
We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.
Barry L. Byrd, SPHR
Human Resources Manager
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