How To Combat the 7 Reasons Employees Fight Change
Change is a constant in our lives and yet there are few who, if comfortable with their status quo, welcome change wholeheartedly. You would think that we would get used to shifting and adapting to life’s fluctuations. But, as we at LSA observe regularly in our client organizations, change (even when it makes complete sense) is almost always resisted in one way or another. Our challenge as leaders is to minimize the disruption of change so the change initiatives we have decided are necessary for success are accepted and adopted as smoothly as possible.
We believe that the better prepared you are for the objections to change, the better able you are to plan an effective strategy to overcome resistance and welcome employees aboard the bandwagon for change success. Here are seven of the most common reasons employees oppose change:
- Fear of the unknown. Many employees will only accept change as positive if the current situation is completely untenable and markedly worse than the prospect of trying something new, different or unknown.
- Fear of making the change transition successfully. What will they be asked to do differently? Will they be able to adapt favorably to the new boss, the new responsibilities, the new strategic direction, the new organizational structure or the new skills required?
- Unclear benefits, both personally and for the organization. If the drivers for change at the company level are not spelled out in a compelling way or if the benefits to the individual are not persuasive, you can bet that change will be resisted from the beginning.
- Lack of confidence that the change will work. If employees doubt that the leadership is fully committed to the change or capable of successful change, there will be resistance. The plan for change must be equal to the challenge of what you are trying to accomplish.
- Unwillingness to give up the “tried and true.” The learning curve required to change behaviors can be steep and painful. Many people prefer the “old” comfortable way and will be reluctant to make the effort to try the “new.” Old habits are hard to break and new habits are difficult to sustain.
- Disenchantment with too much change. The status quo is often unacceptable, but continuous change can be overwhelming. When there is too much change, you are likely to have more “prisoners” of change than true and devoted converts to the “new way.”
- Feeling sidelined and uninformed. Employees who were not involved in the discussions prior to change are apt to feel neglected and as if they have no voice in the organization’s future.
Change management consulting experts know that the best way to combat all of these common objections is inclusion, information and involvement.
- Inclusion. Invite employees in the strategy and planning stages of change so that they can understand the rationale for change, contribute their perspectives, and feel a sense of ownership. This will increase their commitment to the plan and their motivation to support implementation.
- Information. Maintain a stream of regular and two-way communications so employees can follow the progress of the initiative, begin to see the positive results and provide feedback. Welcome questions and suggestions for improvement. You will be able to more effectively manage objections and resistance if you are in the middle of the discussion and not kept in the dark when employees are resistant, insecure or apathetic.
- Involvement. Collaboration is critical to change management success. Make sure everyone knows exactly what their role is in the plan and where others fit as well. Success will depend upon teams working together toward the goal in a cooperative and supportive way.
|
Latest Blogs
06.14.2018
Does Leadership EQ Beat AI? Emotional versus Artificial Intelligence
06.03.2018
Top Employee Engagement Trends for 2018
05.30.2018
Training Events versus Learning Solutions
05.29.2018
3 Ways to Actively Involve Stakeholders to Accelerate Change
05.21.2018
Product Training versus Sales Training – Which Matters Most?
05.20.2018
Successful Strategy Implementation Mistakes to Avoid
05.18.2018
Active Learning Myths and What Really Works
05.15.2018
How to Become a More Effective Leader
05.14.2018
Stay in a Bad Work Culture? When It (Surprisingly) Makes Sense
05.10.2018
Unclear Business Strategies Are Too Difficult to Execute
Evaluate your Performance
Toolkits
Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.
Health Checks
Want to know how you stack up against leading organizations? Receive a complimentary benchmarking analysis courtesy of an LSA Expert.
Whitepapers
Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.
Methodologies
First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.
Blogs
Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.
Client Case Studies
Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.