Going Beyond Employee Engagement

4 happy people are jumping in the air

If you are the kind of smart and savvy leader who has been convinced that employee engagement training matters in terms of productivity, work quality and ability to collaborate, why not go one step further…go for employee passion.

What we’re hearing these days is that employee engagement is not just a nice-to-have, it is absolutely necessary to compete effectively in today’s marketplace. Without high levels of employee engagement, morale sinks, employees no longer care about the quality of their work and they put in only the minimum effort. On the other hand, if you can harness employee passion, the needle moves significantly upward. For your organization to really thrive, you not only want customers who are passionately loyal to your company and brand, you want employees who reinforce that passion and loyalty through increased levels of advocacy, discretionary effort and intent to stay.

Here’s what can happen if employees passionately believe in what you do as a company and honestly look forward to coming to work:

  1. Attracting and retaining “A” players becomes easier.
    Think about it. If you have employees who really love their job, they will attract others who want to work with you. Your positive corporate culture is a magnet for employees who sincerely want to contribute to your company’s success. Engaged and aligned employees will believe in your purpose and commit wholeheartedly to helping you achieve the company’s vision and mission. Your high performing work culture is a strategic advantage in recruiting the best of the best and supports an environment where employees are deeply committed to their job.
  2. The good word spreads.
    Even more than before, word-of-mouth endorsements bring customers to your door. Online marketing with customer comments has a powerful influence on new customers who are in research mode. They pay attention to how people talk about your company, and they are persuaded by comments from delighted customers. In the same way, passionate employees become your brand ambassadors. Customers listen to workers who excitedly talk about how much they love what they do.
  3. Passionate employees will not be tempted to leave.
    Your positive corporate culture becomes your #1 retention tool. There’s no way your powerful culture can be undercut by competitors who can’t match it. Money can’t buy loyalty. If your employees are happy where they are, they are not as open to other offers…even at larger salaries. A happy workforce is your security against a talent drain.

It’s not easy to create this kind of enthusiasm. But it should be your goal. Simple employee engagement is not enough. Passionate and aligned engagement is what you should strive for.

Download our Employee Engagement and Retention Toolkit Now to Start the Journey

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Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goal.  They provide a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

LSA custom designed a Management Development program that is absolutely “on target” for our technical managers. Their facilitator has done a superb job delivering the material in a way that is fast paced, highly interactive, and fun. She presents practical solutions to the people situations that our managers face every day. I regard LSA as an excellent partner that understands our business needs and a virtual member of our HR department.

Judith Onton
Vice President Human Resources

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

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