To Engage or Not To Engage…Employees Have a Choice

A man is puzzled over which choice to make

Never forget it. Employees can choose to be engaged and give it their all or not. They have a choice and so do you as an employer. You can choose to care about the level of employee engagement at your organization, conduct an assessment so you know just where you stand, and then directly address the areas where employee engagement drivers are low.

Why should you care? Here is what we learned from our research study of over 400 firms across eight industries. The level of engagement matters a lot to your bottom line.

We firmly believed that companies and teams who align their culture and talent with their strategy consistently outperform their peers. We knew that employee engagement was a significant factor in high performing companies. But the actual number results were quite astonishing:

• Highly aligned companies grow 58% faster and are 72% more profitable than unaligned companies and they outperform those companies at the employee engagement rate of 16.8-to-1.

It follows, then, that a high level of employee engagement correlates directly to an organization’s performance…in other words, its bottom line health now and into the future.

We recommend that you as a leader care a lot about how engaged your employees are and that you check out where your company stands vis-à-vis key employee engagement benchmarks. “Gut feel” is one way. You should have a pretty good sense of whether or not your workers are glad to come to work each day and show that by choosing to stay, expending discretionary effort and working collaboratively with their teams. A far better test, however, is to conduct an employee engagement survey that is properly introduced, effectively implemented, anonymous, and part of a top-down commitment to take action according to the results.

Employee engagement training may well be part of what you decide to do to improve your workers’ level of satisfaction. Somewhere along the line, however, you will find that your leaders need to be charged with ensuring that the company is run in accordance with these four important principles:

1. Relationships
People like to feel that they are working on teams where members support and trust one another. They value feeling connected to their coworkers and working toward a common and meaningful goal. Trusting relationships are built on mutual respect.

2. Mission
Employees want to know that what they do matters. They feel more engaged when they can see that the work they do is meaningful. It has a purpose beyond simply making money; the company and what it stands for will make something or someone better.

3. Rewards and Recognition
Employees should be very clear on what they are expected to do and how their performance will be measured. When they excel, they like to be appropriately appreciated. By the same token, they should be held accountable for sub-standard performance. Recognize and validate desired behaviors and have fair consequences for sub-standard work.

4. Knowledge Sharing
The best companies value transparency and information flow. They share information about company strategy to include and involve all employees. Information should be openly shared in both directions from top to bottom. This means that leaders must make a concerted effort to stay in touch with employees’ thoughts and ideas. This is the way to include everyone in the company vision and planning.

 

Take our free employee engagement health check to benchmark where you stand.

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The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

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