Client Case Study
Situation
Microsoft Corporation is engaged in developing, licensing and supporting a range of software products and services. The Company also designs and sells hardware, and delivers online advertising to the customers. It operates in five segments and th Company’ products include operating systems for personal computers (PCs), servers, phones, and other intelligent devices; server applications for distributed computing environments; productivity applications; business solution applications; desktop and server management tools.
Microsoft wanted to:
Complications
Approach
Modules, activities, objectives, timing, and resources.
Final Design
List of suggested next steps.
Approach (cont)
3. Delivery
Material ordering, coordination, and shipping.
Communication of room and equipment requirements.
Facilitation, evaluation, and continuous improvement.
4. Measurement
Interesting Design Features
Results
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