5 Employee Engagement Pillars to Keep Ratings High

A scale from frowning to smiley faces could measure your employee engagement

Wherever you are on the employee engagement rating scale, you should know what it takes to move the needle, and then keep your employee engagement levels where you want them to be as part of your overall talent management strategy.

Most companies work hard to hire and onboard the best employees. That’s great…but you need to be sure you create the conditions in place to keep employees contributing positively to your organization in a way that makes sense for your strategy and organizational culture.  Done right, employee engagement is about engaging employees so they want to perform at their peak and stay with the organization for the long haul.

Here are five critical employee engagement strategies that can help you retain your top talent:

  1. Promote an open, honest corporate culture
    Silos and secrets foster distrust and rumors. And the opposite is true. When knowledge is shared and managers encourage open communication, productivity increases alongside positive collaboration. Employees should feel free to share their ideas and concerns. And managers should provide frequent forums for honest dialogue, helpful feedback and effective problem-solving.
  2. Let employees know you care
    Show employees that you truly value them and their contributions. Get to know your team members on an individual basis…their strengths, their motivators, their interests, their ambitions. As you demonstrate genuine interest in their wellbeing, they will repay you with their commitment to doing their best. This is just basic psychology.
  3. Be clear about expectations
    You can’t expect employees to deliver top-notch performance if they don’t understand clearly how you measure success. Be specific about what you require with each task you assign. The better your employees understand how you define success, the better they can satisfy you. When do you want it? How will you measure it? What will it look like? Is it achievable? What sort of support can they expect?
  4. Recognize work well done
    We all appreciate recognition for accomplishment. When an employee turns in a superior work product, acknowledge them with specific, and perhaps, public thanks. If discretionary effort and excellent work are regularly ignored, employees feel undervalued and unappreciated. This is fertile ground for employees to look elsewhere for a company that will appreciate their contribution.
  5. Foster an environment of continuous learning
    Engaged employees can see a clear path ahead. Dead end jobs are discouraging. See that you have ongoing career development conversations with your team. Find out where they want to grow and provide opportunities for helping them toward their goals. When they can focus their time and effort on projects they enjoy, they will repay you with dedication and enthusiasm for what they do.

These five pillars of employee engagement will keep your rating of employee satisfaction high. And besides having a happier workforce, here’s your incentive—studies show that engaged workers are over 40% more productive and effective than their unengaged counterparts. 

To learn more, download our Employee Engagement and Retention Toolkit now

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Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

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