4 Ways Leaders Manage Talent More Strategically

A woman in the foreground looks at many employees in the background

We define talent management as an organization’s ability to acquire, develop, engage and retain talent that propels the business strategy forward in a way that fits their unique situation and corporate culture.

Acquiring Talent
It’s one thing to hire talent when you learn that there’s a slot to be filled. The recruiting and interviewing process begins; it takes time and resources. That’s the way most organizations reactively acquire the talent they need. It is an entirely different and more effective approach to have the right qualified talent pool at the ready to be behaviorally interviewed as soon as the need is identified.

Developing Talent
It’s one thing to design and develop learning and development programs based upon competency models and measured by participant satisfaction scores. It is an entirely different and more impactful approach to design and deliver action-learning solutions directly linked to relevant strategic business initiatives and measured on their ability to change behavior and improve on-the-job performance.

Engaging and Retaining Talent
It’s one thing to reactively offer a promotion or a raise when an employee threatens to jump ship. It is an entirely different and more proactive approach to measure employee engagement and to implement engagement and retention programs based upon candid and consistent employee feedback in a manner that aligns with your talent management strategy and corporate culture.

If you want your talent to matter, implement a proactive and forward-looking talent management strategy that:

  1. Creates Strategic and Cultural Alignment
    When employees understand where the company is headed and the path required to get there, they can better understand and commit to how they contribute directly to overall success. The more each and every job role fits with what the business needs, the higher the level of strategic alignment.From an organizational culture perspective, we believe that strategy and people must go “through culture” to get work done. So the more purposefully your culture (the way work gets done) aligns with your business strategy, the easier it will be for you to hire, develop, engage and retain the talent required to thrive in your unique environment.Alignment enables employees to feel greater allegiance to their team and perform at a higher level because they are more fully engaged. And as team goals are shared across the company, managers are encouraged to find better ways to support each other…all in the name of working more efficiently and effectively toward common goals based upon agreed to beliefs, norms and assumptions.
  2. Is Proactive
    Make sure the right capabilities and competencies are in place for your future needs. Try to plan ahead for any changes in in your work or marketplace. Have a robust succession plan…not just for leadership roles but also for your essential internal talent capabilities. Develop the internal talent you will need for the future so they are ready to take on additional roles and responsibilities as the company grows and changes.
  3. Encourages Transparent Knowledge Sharing and Free Information Flow
    Our recent organizational alignment research found that transparent and timely information flow demonstrated the fourth strongest influence between high and low performing companies. Significant breakdowns can occur when one department does not know what another is doing. A lack of transparency can create redundancy or, worse, set up conflicting performance measures, objectives and reward systems. Instead, promote collaboration between functions. The knowledge of where to turn combined with the unencumbered ability to find what you need, when you need it, is a potent ingredient to an agile and high performance work force.
  4. Exposes and Rewards Performance Fairly and Accurately
    High performance organizations know that different talent contributes differently. Because of this, winning organizations measure employee performance regularly so they can compensate according to actual on-the-job results and behaviors. Employees are thus encouraged to stretch to reach their potential in a way that aligns with corporate values. Engaged, motivated employees are employees who stay…they are not retention risks because they are continuously challenged to develop their talents and grow with the company.

Download Talent Whitepaper: 1/3rd of the Talent Management Recipe for Success

Comments are closed.

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More