Working with Different Generations Training

How to Understand and Work with Different Generations

“The Working with Different Generations Training have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.”
Robert Breckner | Engineering Manager | International Game Technology

Description:

For the first time in history, four different generations find themselves working side-by-side. This dramatic demographic shift is the result of a number of factors including longer life spans and deferred retirements (due to personal choice or financial necessity). Today’s challenge: managers must now supervise vastly disparate working styles, as members of these diverse generations struggle to co-exist.

How does a member of “The Greatest Generation” provide direction to a tech-savvy “20-Something”? How will a “Baby Boomer” communicate institutional goals to a “Gen-Xer,” who may have grown up as a go-it-alone, latchkey kid? Today, companies need to be especially creative to enable these different cultures to work together, despite their varied experiences and values.

Competition for jobs and promotions, not to mention the yawning technological fault line between young and old, inevitably triggers conflicts. However, savvy management can harness the strengths of each generation and leverage decades of knowledge and experience not only to survive but also to thrive amid this generational divide.

Obviously, each individual is unique. However, an examination of the motivating factors that shape generations can be an effective tool to help maximize talent.

By cooperating with and understanding the different people from various generations, you will learn to create a harmonious team with Traditionalists, Boomers, GenXers and Millennials.

Learning Objectives:
Participants learn how to:

  1. Recognize the characteristics of each generation
  2. Understand the diverse perspectives, motivations, and attitudes of each generation
  3. Realize the needs and expectations of your colleagues from each generation
  4. Learn to communicate across age brackets
  5. Prevent areas of possible generational conflict
  6. All exercises are customized using examples and case studies specific to your organization.

Target Audience:
Anyone who works within a diverse generational workforce

To speak with an LSA Expert to learn about Working with Different Generations Training program customization and delivery options for your company, please contact us.

Related Information

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We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

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We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

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I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

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I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
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On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

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I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

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