Close the Gap: Move from an Operational Manager to a Strategic Leader

Become a more strategic leader

Course Description:

Unfortunately, many people who are strong in operations are less comfortable with the ambiguity of strategy. People avoid ambiguity, so they avoid strategy-setting discussions.  This seminar provides tools to help you become an innovator, a persuasive player and a champion of strategic change.

Through interactive practice sessions, you close the gap between where you are now and where you want to be. The intent of this seminar is not to train participants to be strategic planners for organizations. Rather, the focus is on helping to develop a strategic mindset to add value, inspire risk taking and innovation on your team. Developing a strategic mindset will also help prepare participants for higher levels of responsibility in their organizations over time.

Interactive, Learn-by-doing, Skills-building Design:
Our active-learning approach blends interactive lectures with hands-on experiences that put the principles into practice. Faculty challenges you to examine your own management objectives and leadership style and explain why many of the current methods will not get the results you need.

Throughout the program, you focus on your own current challenges. You will experiment with new approaches and behaviors in applied learning sessions, receive constructive feedback and insights from faculty and fellow professionals, and leave with specific action steps for resolving current and future challenges.

Learning Objectives:

  • Define Strategy and How Strategic Thinking Can Add Value to Your Organization
  • Understand Strategy Execution Challenges and Key Requirements for Success
  • Explore Where Mission and Vision Fits into Strategic Thinking
  • Learn to Influence Key Stakeholders and Inspire Innovation in Your Team

Develop and Balance Operational and Strategic Management Skills

  • Use a Polarity Map to Illustrate Operational/Strategic Tensions in Your Business or Work Group
  • Establish a Working Definition of Operational Management
  • Identify Key Attributes of Successful Strategic Thinkers
  • Mini Action Plan

Clarify Your Current Operational Objective: Your Team, Your Customers and Your Competitors

  • Clarify the Purpose of Your Work Group in the Context of Your Organization
  • Draft a Mission Statement Defining the Operational Reality of Your Work Group
  • Use SOAR Analysis to Understand Your Team, Your Customers and Your Competitors
  • Mini Action Plan

Practical Dreaming: Move from What Is to What If

  • Assess Customers’ Needs, Wants and Expectations
  • Leverage an Importance/Performance Matrix to Set Priorities
  • Develop a Strategic Vision that Creates a Profitable, Sustainable Future for Yourself and Your Organization
  • Mini Action Plan

Make It Happen: Influence Key Stakeholders & Inspire Innovation on Your Team

  • Develop Persuasive Skills to Sell Your Strategic Ideas
  • Explore a Range of Options for Influencing Others
  • Assess and Develop Your Ability to Encourage Innovation
  • Develop Key Messages and Prepare to Communicate Strategically
  • Final Action Plan

Target Audience:
Managers at all levels looking to think more strategically.

Course Cost: $450

Duration:
One day 9:00 am – 5:00 pm

Dates / Location:
Directions to all locations will be sent with your confirmation

  • March 29, 2017- San Francisco, CA
  • June 7, 2017- San Francisco, CA

LSA Public Classes can be customized and delivered onsite at your company. To review the onsite program, please click here. To speak with an LSA Global Expert about your customized on-site options, please contact us.

 

Register-Online-Button Register-Phone-Button-1 Register-Fax-Button

 

Related Information

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

Logo - Gray - Tellme

LSA exceeded all my expectations. We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of solutions. We were able to construct a management training course from the modules most appropriate to our needs, and are able to provide additional training from their well developed portfolio of experts. Our managers galvanized as a team throughout the session and are better prepared for the rigors of a competitive market.

Mitch Mandich
CEO

Edify

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

Our relationship with LSA has been fantastic. We actually brag about their business value all the time. Their flexibility, focus, and ability to continuously deliver true results has been extremely refreshing and different than any other training outsourcing firm we have engaged.

Fortune 500 Financial Services Company
Senior Vice President Learning & Development

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

YuMe-large-gray

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

Polycom-large-gray

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

aeroprecision-large

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Skyy-large-gray

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

RiverStone-large-gray

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

Juniper-large-gray

For past year LSA has provided development to a group of key individuals at our manufacturing plant who author and review technical reports. The feedback from the sessions has been extremely positive. We have seen marked improvement in the quality of output from the attendees who have taken the program. I can strongly recommend the services that LSA provides. Their facilitators are top notch and the programs are high quality. LSA offers some of the most comprehensive full service solutions available.

Leading Global Health Care Company
Programs Manager

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

Skadden-large-gray

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Redback-large-gray

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

icon_expert-blog

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More