Desktop and Technical Skills Training

Customized Onsite Programs

Microsoft Gold Certified Partner for desktop and technical skills training.

Technology should help create a competitive advantage and increase worker productivity. Some argue that less than 50% of desktop software functionality is utilized by employees. System failures and downtime can cost organizations critical customers and valuable profits. Investing wisely in technology training can pay big dividends.

LSA Global has a proven track record at evaluating technical training needs for groups from beginner to advanced levels and then providing quality technical courses in the following areas:

  • Computer Desktop Training
  • Technical Training

Computer Desktop Training

Microsoft Gold Certified Partner for desktop and technical skills training.

Microsoft Office 2010, 2007, 2003

  • Access

  • Excel

  • Office New Features and Tips & Tricks

  • OneNote

  • Outlook

  • PowerPoint

  • PowerPoint Psychology – Tips for Amazing PowerPoint Presentations

  • Project

  • Project   New Features

  • Visio

  • Windows 7

  • Windows 7 New Features

  • Word

  • Word   for Law Firms

Microsoft Office for MAC

  • Excel 2011 for the Mac

  • Office 2011 New Features and Tips & Tricks

  • Outlook 2011 for the Mac

  • PowerPoint 2011 for the Mac

  • Word 2011 for the Mac

MS Office Maximized

  • Manage Your Everyday with Outlook 2010

  • MS Office 2010 Efficiency: Speed Tips, Tricks and Shortcuts (Excel, PowerPoint & Outlook)

  • Outlook 2010 as CRM: Make the Most of Your Contacts

  • Presenting Financials: Make Numbers and Statistics Stand Out with Excel and PowerPoint 2010

  • Teamwork: Collaboration in Microsoft Office 2010 (Outlook, PowerPoint & Excel)

Graphics & Web Design

  • Acrobat 9

  • Acrobat X

  • Adobe CS6 New Features

  • CSS

  • Dreamweaver

  • Facebook Marketing for Business

  • Flash

  • Guided Print Design Lab

  • HTML

  • Illustrator

  • InDesign

  • Photoshop

  • Quark

  • Web Design Theory and Best Practices

  • WordPress

  • Technical Training

    Microsoft Gold Certified Partner for desktop and technical skills training.

    New Technologies

    • Exchange

    • Windows 7

    • SharePoint

    • Lync

    Technical Portal Pages

    • BizTalk

    • Citrix

    • CompTIA

    • Exchange/OCS

    • ITIL

    • Programming & Scripting

    • Project/Project Server

    • Security

    • SharePoint

    • SQL Server

    • System Center

    • Virtualization

    • Vista/Office Deployment

    • Visual Studio

    • Windows Server

    More Technologies

    • Bootcamps

    • Cisco

    • CRM

    • SQL 2005

    • Visual Studio 2005

    • Windows Server 2003

    • Windows XPNET Master Class

    To speak with an LSA Expert and learn about training program customization and delivery options onsite at your company, please contact us.

    Related Information

    You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution.

    Ted Ramlet
    CIO & SVP


    We selected LSA over a handful of other experts to assist with a key sales imperative. LSA added value every step of the way throughout the entire sales, design, implementation, and follow-up process. Their customized approach to sales presentation training exceeded expectations, and we are excited about global implementation across our offices in more than 100 countries. LSA’s unique approach is an added game changer, and I recommend them to anyone looking to get high quality results.”

    Eric Mugele
    Executive Director Global Learning

    Grant Thornton

    We hired LSA to design and deliver a Project Post Mortem for 65 key people on a critical project with a very tight turnaround. LSA’s ability to identify the key trends, leverage points, and next steps was great. They really got to the heart of the issues in a constructive and unbiased manner that exceeded my expectations. It was not an easy task with so many skeptical people with different agendas, styles, experience, and perspectives.

    Darrell Gallagher
    Head of Studio

    Crystal Dynamics

    We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded my expectations. They really understood our business and turned around the project within a tight timeframe. LSA’s consultants were the best I have seen for this type of project. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their plans and execution to the next level.

    Rob Sturgeon
    EVP Client Delivery

    Service Source

    Originally, we launched a RFP to identify and partner with a sales training provider to improve the skills of the sales teams in the distributor network. However, throughout the process, LSA Global challenged our thought processes and engaged with us by suggesting that we focus on the systemic factors that create a high performance environment first, before we focused on the more symptomatic needs of sales skills training. LSA Global has identified the two strategic moves that will enable us to create a high performance environment and we continue to seek their guidance on implementing those moves, as well as other key needs.

    Kim Benson
    Director Human Resources


    Having a training outsourcing partner like LSA to support our training and development needs has been a real benefit. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of development venues to meet the broad needs of an organization, having an external partner who understands our business and our culture and offers everything from a wide range of open enrollment programs to customized organizational development consulting is almost as good (and in some cases better than) having your own internal Training and Organizational Development function.

    Chris Wells
    Vice President, HR and IT

    Logo - Gray - Xoma

    What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

    David Fiano
    Vice President Human Resources


    As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our management team to implement it throughout the New York Office in a way that made sense for our unique culture . That work was so successful that we also hired them to coach one of our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple the revenue in our New York office. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.

    David Bentley
    General Manager


    It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. When we met with LSA we were surprised to discover their depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

    Specifically, we were pleasantly surprised to find a company that could seamlessly integrate those three components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, create a solid, refreshing approach that quickly got us moving and engaged people at all levels.

    As they began to implement, I was thoroughly impressed with how they listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a partner in LSA.

    Doug Hansen
    President and Director

    Redwood Trust

    We turned to LSA Global to help us take our executive selling and solution selling skills to the next level, which will ultimately help our customers succeed. Their ability to formally assess our situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative – has been outstanding. LSA delivers the full solution; not just sales training and I would recommend them to any organization looking to transform its sales force the “right way” to sell higher and wider.

    Daniel Heckman
    Director of Sales-Enterprise Accounts


    This was an extremely effective executive strategy session that helped our executive team efficiently navigate through our core objectives. It was exactly what we needed, and the approach was practical and valuable for our specific business and market. I would recommend LSA to anyone looking to push their strategic planning to the next level.

    Blake Krikorian

    Logo - Gray - Sling Media

    We turned to LSA Global to help take our Information Systems behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and requirements.  They immediately helped us to improve our ability to continue to hire top talent that fits our culture as we rapidly scale.

    Julie Pearl
    Technical Program Manager


    We selected LSA Global over 5 other companies to help some key executives improve their overall communication and executive presentation capabilities. Feedback has been great. Everyone had a great experience and many of them are feeding some of the lessons into their teams. I highly recommend LSA to any executive team looking to better organize and more effectively deliver key messages to C-Level individuals.

    Todd Power
    Office of the CEO


    The LSA Organizational Alignment Survey gave us a comprehensive and poignant view of how our employees experience our culture, talent and strategy.  LSA customized the questions so we received information that was targeted and very useful to us.  Equally important, the survey and implementation process goes well beyond the typical engagement survey.  The combination of questions and feedback approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to our strategy implementation and improving our business results.

    Mark Forrest
    General Manager, FSM Division


    We reviewed the top Leadership Development offerings for one of our Senior Research Scientists and selected LSA’s 12 month Leadership Program based upon the value and systemic approach. The feedback on the program, approach, and results was phenomenal. While the other programs better known, they were more theoretical and did not compare in terms of practicality, quality, and results.

    Stacey Porter
    Senior Manager Learning and Development


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