Align Culture with Strategy Assessment

Culture accounts for 40% of the difference between high and low performance

“LSA’s ability to assess and align our organizational culture to align with our business strategy and implement practical solutions to help us achieve our people and business goals in a practical and focused manner has made all the difference.”
Brenda Wagner | Founder & President | Proxicom

Our organizational alignment research shows that organizational culture accounts for 40% of the difference between high and low performing organizations.  Smart leaders not only maintain organizational health.  They purposefully align their organizational culture with their business strategy.

Organizational Health
We define organizational health similarly to how doctors describe personal health.  We use seven metrics in the areas of leadership, trust, capability and climate equivalent to checking an individual’s cholesterol level, blood pressure, hearing and vision.

Organizational health is important because it serves as the foundation for creating an aligned and high performance culture.  We measure organizational health on a unhealthy-to-healthy scale. You want your organization to be in the best possible health to maximize employee engagement, discretionary effort and retention.

Organizational health will only take your company so far, however. Every business has a unique culture, a system of beliefs and values that determine how the organization accomplishes important goals and gets things done.

Unlike organizational health, we do not measure organizational culture on an unhealthy-to-healthy scale. We measure organizational culture on an unaligned-to-aligned scale based upon your unique corporate vision, mission and strategy.

Aligned Organizational Culture
When an organization has an aligned culture –one that is purposefully aligned with the business strategy – it sets the stage for high performance.  Done right, an aligned organizational culture focuses not only on “what gets done”, but “how the critical few actions to get you there” are aligned with what matters most strategically.

We have identified 10 dimensions on a scale that define the unique cultural attributes in terms of strategic alignment.  Effective leaders shape their organizational culture in a way that drives the business strategy forward to its full potential across these cultural dimensions:

  • Market Approach – from adopter to leader
  • Customers – from transactional to intimate
  • Loyalty – from individual to company
  • Focus – from internal to external
  • Risk Tolerance – from low to high
  • Operational Approach – from low to high process variation
  • Decision Making – from centralized to decentralized
  • Information – from fact-based to intuition-based
  • Atmosphere – from social to disciplined
  • Results – from “the how” to “the what”

An aligned culture accelerates strategic results. A misaligned culture inhibits performance and slows growth.  Understanding your organizational culture, both what it is today and where it needs to be to support your  strategy, is where the real power lies.

The typical steps to align your corporate culture with your strategy include:

Phase I – Define the Needed Culture (1/2-day session)

  • Agree upon the current culture you have today across the 10 dimension
  • Identify the culture you need to best execute your strategy going forward
  • Prioritize the critical few cultural shifts required to better align with the strategy

Phase II – Discover Your Current Culture (~60 days)

  • Conduct organizational survey to benchmark key organizational health and culture metrics
  • Perform qualitative and quantitative gap analysis
  • Review results, trends and suggested roadmap for transformation

Phase III – Develop the Key Actions (~60 days)

  • Prepare people leaders to review results and identify actions
  • Cascade results, trends and suggested roadmap for transformation
  • Agree upon workgroup level actions and metrics for success

Phase IV- Deploy the Needed Culture (4-6 months)

  • Identify and prepare culture champions
  • Sustain cultural transformation through cohort learning, 1-on-1 coaching and action planning
  • Review monthly dashboard metrics and adjust accordingly

Please contact us to learn how to align your organizational culture with your business strategy.

Related Information

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

Having a training outsourcing partner like LSA to support our training and development needs has been a real benefit. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of development venues to meet the broad needs of an organization, having an external partner who understands our business and our culture and offers everything from a wide range of open enrollment programs to customized organizational development consulting is almost as good (and in some cases better than) having your own internal Training and Organizational Development function.

Chris Wells
Vice President, HR and IT

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. When we met with LSA we were surprised to discover their depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

Specifically, we were pleasantly surprised to find a company that could seamlessly integrate those three components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, create a solid, refreshing approach that quickly got us moving and engaged people at all levels.

As they began to implement, I was thoroughly impressed with how they listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a partner in LSA.

Doug Hansen
President and Director

Redwood Trust

We turned to LSA Global to help take our Information Systems behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and requirements.  They immediately helped us to improve our ability to continue to hire top talent that fits our culture as we rapidly scale.

Julie Pearl
Technical Program Manager

Google

LSA has a very unique and powerful methodology regarding learning and learning strategy. LSA’s ability to overcome skepticism, obtain executive support, and create an aligned learning strategy that provides measurable business impact is second to none. They partner with you to understand your goals, flex to your needs, and solve your problems – all within your budget. They certainly help make my job easier and are a pleasure to work with. I highly recommend LSA to anyone trying to connect the dots between strategy, skills, knowledge, and results.

Noelle Van Vlierbergen
Human Resources Director

AKQA

This was an extremely effective executive strategy session that helped our executive team efficiently navigate through our core objectives. It was exactly what we needed, and the approach was practical and valuable for our specific business and market. I would recommend LSA to anyone looking to push their strategic planning to the next level.

Blake Krikorian
CEO

The experiential New Employee Orientation was an incredible success for over 2500 new hires in four years across the globe. They partnered with us to create an innovative solution on very short notice, and added a huge amount of value that isn’t reflected in their cost. We could never have done it without their unmatched combination of expertise, professionalism, and creativity that aligned everything with our unique culture. Even our experienced hires were blown away!

Brenda Wagner
Founder and President

Proxicom

As a Training Outsourcing Partner, LSA consistently saves me time and money by designing the right solutions and quickly bringing us the best experts to solve key business problems in a way that works for our unique culture. Their methodology and resources are fantastic and allow us to deploy better solutions faster. I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

Tim Bonnet
Director of Training and Organizational Development

Dimension Data

We value the relationship we have with LSA Global. I highly recommend LSA to anyone who is looking for top quality solutions to improve individual or organizational effectiveness.

Laura Dominguez
Director of Human Resources

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.

LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance measurement metrics under an interactive coaching program.

We appreciate LSA’s commitment to cutting-edge practices and keeping us in step with the progressive front of our rapidly changing workplace environment.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

We value our relationship with LSA Global. They focus on understanding our business situation and helping us succeed. LSA continues to deliver top quality consulting and leadership solutions that are highly customized for our business and culture. I would highly recommend LSA Global as a top quality resource to anyone looking to greatly improve the skills of their leadership, management, and project teams.

Bonnie S. Olson
Vice President of Human Resources

LSS

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution.

Ted Ramlet
CIO & SVP

McKesson

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