New Employee Orientation Simulation and Bootcamp

New Employee Orientation / On-Boarding Bootcamp

Speed to Client Productivity for New Hires

“I wanted to let you know how much I enjoyed working with LSA on the design and delivery of the experiential new employee training. I’ve been getting tons of positive unsolicited feedback. You truly exceeded everyone’s expectations.”
Steven Gray | US Enterprise Services | Microsoft

“We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding and measurement process. The process was well thought out and bought into by leadership. The combination of targeted tools, technology, coaching, performance plans, training and reinforcement made all the difference. The pilot program in EMEA was a big success and the program quantifiably improved new employee and hiring manager satisfaction and increased the speed to productivity for new hires. We are continuing to work with LSA Global to scale the program in other GEOs and expand to cover more roles at VMware. I would recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally across VMware as we continue to scale.”
Rochana Golani | Director, Global Field Readiness | VMware, Inc.

“The experiential New Employee Orientation was an incredible success for over 2500 new hires in four years across the globe. They partnered with us to create an innovative solution on very short notice, and added a huge amount of value that isn’t reflected in their cost. We could never have done it without their unmatched combination of expertise, professionalism, and creativity. Even our experienced hires were blown away!”
Brenda Wagner | Founder and President | Proxicom

Description:
The traditional approach to “on-boarding” — sitting your new hire down with a stack of reading materials, providing access to eLearning modules, or putting them through a series of PowerPoint presentations — doesn’t do much to explain how the organization truly functions or to help them succeed in their new job.

If you are concerned about speed to productivity for new hires, then this customized and experiential new employee on-boarding approach is for you.

This multi-day, experiential based program helps fast growing service and technology companies to substantially decrease the time it takes for new employees to perform at high-levels internally and at a client. This is especially true for new employees that must deal with:

  • Selling, delivering, or servicing custom solutions
  • Demanding clients
  • Increasing project complexity
  • Managing client expectations
  • Leading or working in project teams

This proven new employee orientation / on-boarding program provides a platform to introduce company-specific content and methodologies to new employees and have them use it in a reality-based case experience that replicates what they will experience on the job and in the field.

Learning / Facilitation Approach:

  1. Assess & Design: Custom design a multi-day, experiential new employee orientation that reflects a company’s specific business objectives, work structures and common challenges. Areas to address can include: administration/ benefits, managing change and personal transitions, internal and external branding, company strategy, values, value proposition, career development, business units, conflict management, project management, scope creep, problem solving, presentations, public speaking, meeting management, consulting, communication, teaming, solution selling, methodologies, technologies, politics, resources, mentoring, and strategic thinking.
  2. Pilot: Run the multi-day experiential program and have people work on job tasks and situations that require them to address and resolve predefined and reality-based challenges. Facilitate and debrief team outcomes to provide people with a deep learning experience that helps them see the relationships between their results, their actions, and operating paradigms.
  3. Continuous Improvement: Incorporate feedback and lessons learned into ongoing On Boarding processes.

Benefits:
Participants are fully engaged: They are doing and learning.

  • Up to a 50%+ reduction in time required for new employees to add value: Highly focused on what people need to know and do.
  • Increased client satisfaction and service levels: Learning that’s directly applicable to client project situations and project delivery.
  • Time and money savings: More prepared employees require less support, less damage control, and have greater productivity.
  • Increased morale and sense of culture: New employees create bonds that increase information sharing, morale, and cultural normalization.
  • Increased consistency and application of methodology: Through experiential practice and application, new employees become advocates and “super users” of key methodologies.
  • Increased Cross Selling of Services: Increasing awareness of multiple service offerings and their connections increases both cross and referral selling between business units, practice areas, industry verticals, and geographies.

Target Audience:
Experienced and inexperienced new employees.

What new hires say about new employee on-boarding:

“This exceeding all of my expectations as a new hire.”

“The level of support I received from the company, my manager and my mentor was refreshing.  I feel set up to succeed from the start.”

“This is the best new hire process that I have ever been through.  The new hire Survivors’ Guide is my new bible.”

What hiring managers say about new employee on-boarding:

“Having a proven and consistent process to get my new hires up to speed has been a godsend.  I could not meet our growth targets without it.”

“As a hiring manager, I was at first skeptical of the process. Now, I mandate that all new employees go through the new hire orientation process because it saves me time and dramatically increases their speed to productivity.”

“The difference between new hires who went through the new on-boarding program and those that did not is astounding.”

“While I fought it at first, it is nor mandatory for all my people.”

“Changing our new hire orientation from an event to a measurable process made all the difference.  It is embarrassing to think that most companies do it backwards.”

 

To speak with an LSA Expert and learn about new employee orientation and on-boarding training program customization and delivery options to increase the speed of new hire productivity, please contact us.

Related Information

The LSA Organizational Alignment Survey gave us a comprehensive and poignant view of how our employees experience our culture, talent and strategy.  LSA customized the questions so we received information that was targeted and very useful to us.  Equally important, the survey and implementation process goes well beyond the typical engagement survey.  The combination of questions and feedback approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to our strategy implementation and improving our business results.

Mark Forrest
General Manager, FSM Division

Trimble

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

Logo - Gray - Xoma

LSA brought a very effective training design, and implementation approach to help us create a common language around our corporate training. As a fast growing company with a geographically dispersed workforce, their expertise in this area was invaluable to us in driving consistency, creating a sense of belonging for our employees, and developing a common language for all of us to use.

Binod Taterway
CEO

Blue Canopy

We partnered with LSA Global to help us invest in our people. LSA designed a modular and customized management curriculum that allows us to deliver top quality solutions to our managers and leaders. We consider LSA to be our learning and development partner and our LSA consultants to be an extension of our team.

Lisa Bruun
SVP Human Resources

Ellie Mae

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators. I highly recommend LSA to anyone seeking a strategic training outsourcing and consulting partner to improve performance.

Jeff Coon
VP Human Resources

Exelixis

The customized new hire on-boarding process, coaching, tools, and measurement have provided a very useful structure and frame for the first 90-days for both me and our new hires. It has been a very positive experience from my perspective and will make it much easier to on-board my new hires.

Martyn Storey
Systems Engineer Manager

vmware-large-gray

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

Polycom-large-gray

This was an extremely effective executive strategy session that helped our executive team efficiently navigate through our core objectives. It was exactly what we needed, and the approach was practical and valuable for our specific business and market. I would recommend LSA to anyone looking to push their strategic planning to the next level.

Blake Krikorian
CEO

Logo - Gray - Sling Media

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

A key to performance improvement is strongly linked to cultivating the proper type of motivation. Since the performance management training, I have been much more focused on identifying and discussing how our actions in Engineering create value to IGT’s success. So far, the feedback has been positive. The group appears to be more accountable for their actions, and victim loop reactions are less frequent. The value proposition for me and those groups we work with is better teamwork, higher spirits, and a better outlook for things to come in the future (renewed enthusiasm).

Stewart Thoeni
Mechanical, HW Engineering Director

IGT-large-gray

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

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