Learning & Development Toolkit

Your toolkit resources are outlined below.

Effective learning leaders improve skills, knowledge and behaviors that impact business performance by ensuring the training strategy is clear, assessing what matters most, developing top talent and measuring results.

An email has also been sent to you containing the instructions to access our complimentary online Training Readiness Health Check. This 10-minute online diagnostic analyzes how you stack up against the learning and development best practices of leading organizations. Please let us know if you have any questions..

TRAINING STRATEGY AND STRUCTURE ARTICLES

  • 5 Most Common Training Function Strategies and Key Mistakes to Avoid from the Start
    There are many different paths to creating a successful training function. In our experience, however, there are 5 main strategic approaches that differentiate one training function from another. One direction is not necessarily better than another. Rather, the key is to create a core focus that works in your specific environment and addresses your most pressing needs.
  • Top 10 Shifts for the Learning & Development Function
    While many industries have matured and improved over the last decade, we believe that the training industry as a whole and the training function in general, continue to lag behind other business functions in terms of innovation, approach, and business impact.
  • Top 10 Training Function Warning Signs
    If you believe that the business and performance impact of your training programs may not hold up under scrutiny from your CEO, then you should make sure that you are avoiding the top 10 warning signs that your training function may be in trouble.
  • How to Build Smarter Training Budgets
    Building a smarter training budget is about ensuring that training investments get meaningful results. Those results must be relevant to the business and are rarely achieved by doing training “as cheaply as possible.”
  • Build vs. Buy? Lessons Learned about Outsourcing the Training Function
    Does it make more sense to develop the solution internally or use outside resources? Read more for the key highlights.

TRAINING ASSESSMENT & DESIGN ARTICLES

  • How to Raise the Bar through Training Assessments
    The majority of learning initiatives continue to bypass individual skill assessments prior to designing or delivering new programs. Skipping over this first step of assessing gaps is one of the root causes driving a nearly 90%+ learning program failure rate.
  • Three Training Roll-out Strategies – the Pro’s and Con’s
    There are many obstacles to the successful Transfer of Training™. But if you carefully consider three training implementation strategies when rolling out a learning solution, you’ll be much more likely to achieve the results you seek.
  • 3 Steps to Building a Smarter Training Initiative
    Building smarter training initiatives is about ensuring that training investments get meaningful results that are relevant to the business. Here are the three steps that we have found to be most effective.
  • 5 Key Training Questions to Always Ask
    While training is just one of many tools that can be used to increase revenue, decrease costs, or increase productivity, there are some general questions that should be considered before undertaking any learning initiative.
  • Action Learning: 7 Design Best Practices
    Would you be surprised to find that most Action Learning Programs do not change behavior or deliver true business results?
  • Old School vs. New School Instructional Design
    Instructional design does not have to be expensive, slow and frustrating. We believe that custom-designed solutions for both internal and external customers can often be better, faster and cheaper than off-the-shelf solutions.

TRAINING MEASUREMENT & REINFORCEMENT ARTICLES

  • 5 Resources Required to Effectively Transfer Learning
    One of the major reasons is a lack of Resources – before, during, and after a learning initiative. As part of our ongoing series on the implementation of learning initiatives, this is our second paper on our revolutionary 5Ri™ Methodology.
  • 5 Things Your Training Company Does NOT Want You to Know
    Most training company recommendations and advice should be taken with a grain of salt. Learn about the Top 5 things that training companies don’t want you to know about their business.
  • Measurement of Training: 5 Easy Steps
    Like running a marathon, measuring the business results of soft skills is viewed by most people with a mixture of fear and loathing.  It can and has been done.  And the good news is that it is not as difficult as others would lead you to believe.
  • Number 1 Reason Training Initiatives Fail According to Executives
    When we talk to HR and training, they consistently tell us that learning initiatives fail for one of three reasons. Executives tell us that all three assumptions are incorrect.

About LSA Global
LSA Global is a performance consulting, training and coaching firm that helps companies grow 58% faster and become 72% more profitable by aligning their culture and talent to their strategy. We measure our success in terms of our client’s success in increasing revenue, decreasing costs, and improving productivity. If we do not make an impact, you do not pay. It is that simple.

LSA Global was founded in 1995 on the principle that training “by itself” will not drive tangible change or business results. Companies that are not satisfied with traditional training and consulting approaches like to work with us because we get results. We are fiercely devoted to their success.

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding and measurement process. The process was well thought out and bought into by sales leadership. The combination of targeted sales tools, technology, coaching, performance plans, training and reinforcement made all the difference.  The pilot program in EMEA was a big success and the solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires. We are continuing to work with LSA Global to scale the program in other GEOs and expand to cover more roles at VMware.  I would recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally across VMware as we continue to scale.

Rochana Golani
Director, Global Field Readiness

I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators. I highly recommend LSA to anyone seeking a strategic training outsourcing and consulting partner to improve performance.

Jeff Coon
VP Human Resources

Exelixis

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

I wanted to let you know how much I enjoyed working with LSA on the design and delivery of the experiential new employee on-boarding training. I’ve been getting tons of positive unsolicited feedback. You truly exceeded everyone’s expectations.

Steven Gray
US Enterprise Services

Having a training outsourcing partner like LSA to support our training and development needs has been a real benefit. In an emerging company where typically you can’t afford the infrastructure necessary to provide a full range of development venues to meet the broad needs of an organization, having an external partner who understands our business and our culture and offers everything from a wide range of open enrollment programs to customized organizational development consulting is almost as good (and in some cases better than) having your own internal Training and Organizational Development function.

Chris Wells
Vice President, HR and IT

We held our 1st Year Academy for our new associates last week, and the segment that LSA helped us redesign went exceptionally well. Their instructional design skills made it more relevant, more interactive, and more engaging. We greatly appreciate what LSA did to help us greatly improve a key component of our program!

Larry Brown
Senior Manager, Training & Professional Development

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.

Heather Feltman
President & CEO

LSS

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

As a Training Outsourcing Partner, LSA consistently saves me time and money by designing the right solutions and quickly bringing us the best experts to solve key business problems in a way that works for our unique culture. Their methodology and resources are fantastic and allow us to deploy better solutions faster. I highly recommend them to anyone looking to raise the talent bar with a true strategic partner.

Tim Bonnet
Director of Training and Organizational Development

Dimension Data

LSA Global has provided our Employee Engagement Survey for the past 3 years. Their ability to administer the survey, help us sort through complex organizational changes that impact reporting, and provide flexible, customized report formats gives a high level of comfort and confidence in the work. The survey results have helped us identify and take actions to address the concerns of our Gen Y workforce. In all, LSA provides us with great value, and I would highly recommend them.

Mike Normant
Senior Director, Training & Development

Service Source

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

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Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

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Health Checks

Health Checks

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