Project Management for Non-Project Managers

Essential Project Skills, Knowledge & Tools for Non-Project Managers

“The project management for non-project managers workshop was excellent. LSA’s facilitator is one of the best I have ever worked with. His efforts and work in teaching the right level of Project Management principles across all levels and backgrounds within our organization have been of the highest value.”
Leslie Guzman | Learning and Development | Roche LLC

“The demand for project management skills for non-project managers continues to increase at Crowley. Things are changing at a more rapid pace, so projects need to be structured and have flexibility. I definitely foresee project management being more prominent for line managers. The competency will be pushed down to lower parts in the organization where they’ll manage smaller chunks of larger projects.”
Jennifer Church | Director of Organizational Development | Crowley Maritime

As projects become a bigger proportion of everybody’s work, basic project management skills are becoming as essential as interpersonal communications, conflict management, team dynamics, and other foundational skills that apply to every professional. More of our clients are adding basic project management skills to their leadership competency models. From an execution perspective, the trick is customizing traditional project management methods down to a size, scope and approach that is practical for leading the constant stream of internal initiatives.  As one client said, “We are not building rockets, but we have important projects that we need to get done that seem to keep missing expectations and causing team dynamic issues.”

Our clients tell us that the majority of work in their organizations is accomplished by internal and external project teams.  They also tell us that over 50% of those projects are managed by non-project managers and delivered by teams with little or no project knowledge or skills.  These accidental project managers and team members are struggling.  They want to lead and deliver successful projects in a way that makes sense but lack the practical and proven project management skills, tools and language to fit their needs.

Project Management Training for Non-Project Managers
This battle-tested Project Management for Non-Project Managers Training Workshop helps non-project managers learn and practice the critical few project techniques required to move part-time and internal projects forward successfully.

The course provides the building blocks of project leadership. Participants learn how the project management tool set enables them to satisfy all their stakeholders — sponsors, management, customers and the project team.  Our action learning approach accelerates skill building by creating an opportunity for participants to plan one of their own projects with guided feedback. Hands-on application also means individuals will learn the concepts better and catch their mistakes in class, not on the job.  For example, learning about project scheduling tools, techniques and best practices, participants will create their own project schedule.

Program Objectives
Upon completion of this customized two-day Project Management for Non-Project Managers Training Workshop, participants will be able to perform every technique and explain how each contributes to more effective project leadership and successful project outcomes in the areas of:

  • Pinpointing the top five project success factors that apply to every project.
  • Articulating the business benefits of their current project
  • Partnering effectively with a project sponsor.
  • Understanding the relationship between the art of project leadership and the science of project management.
  • Listing the cost, quality and time constraints and describing the trade-offs for their projects.
  • Defining, planning and controlling a project.
  • Building a realistic project schedule.
  • Planning effective stakeholder communications.

Workshop Outline

I.  Why Project Management?

  1. Project Success Factors
  2. What is Project Management?
  3. A Successful Project Delivers Value
  4. Project and Product Life Cycle
  5. Action Learning: Selecting Projects for the Workshop

II.  Project Definition for Non-Project Managers

  1. Assign the Sponsor and Project Manager
  2. Top Five Definition Questions
  3. Project Charter
  4. Action Learning: Develop a Statement of Work

III.  Project Planning for Non-Project Managers

  1. The Purpose of Planning
  2. Break the Project Into Manageable Units of Work
  3. Action Learning: Developing the Task List
  4. Network Diagrams Help Visualize the Sequence of Events
  5. Task Estimating Guidelines
  6. Action Learning: Build the Network & Visualize the Schedule
  7. Establish a Realistic Schedule with a Part-Time Team
  8. Action Learning: Completion of the Project Plan

IV.  Project Control for Non-Project Managers

  1. Stakeholder Engagement
  2. Plan Communication
  3. Workshop: Identify Stakeholders
  4. Change Management
  5. Project Team Kickoff
  6. Monitor Schedule, Risks, and Issues
  7. Project Close Out

V.  Workshop Summary: Project Leadership for Non-Project Managers

  1. Project Manager Skills
  2. Art Based on Science

Target Audience
Any non-project manager responsible for sponsoring or leading part-time or internal business projects.

To speak with an LSA Expert and learn about Project Management for Non-Project Managers customization and delivery options onsite at your company, please contact us.

Related Information

Gilead and LSA Global continue to build a mutually beneficial relationship. We have found LSA to be highly responsive to meeting our unique needs in learning and development. Their passion for high levels of customer satisfaction and quality align very closely with our core values.

Kudos to LSA Global for the program that they provided my team. It was exactly what I wanted, and your team did a great job of engaging our group and providing a solid introduction to key Project Management skill sets.

Laura McHugh
Director of Training and Organizational Development

Gilead

The project management training program was really great. It was extremely helpful to me as a manager to be strategic during a time of explosive growth and change. It was fully customized to our industry and our needs, everyone came out of it with a solid direction of next steps, and the satisfaction scores were wonderful. It could not have gone any better. The team is still talking about it and looking forward to more. We are excited to take the next steps with LSA Global and implement the project management best practices in a way that works for our unique culture.

Karen M. Inzilla
Director, Sales Operations

Blackhawk Network

We recently designed and implemented two high value Project Management Workshops with LSA. The goal was to improve the fundamental project management skills for less experienced project managers and team members and to prepare our experienced project managers to become PMP certified. The programs were very well received and additional sessions have been requested. Both facilitators were excellent, building strong rapport with our scientists and taking time to encourage & answer questions. Based upon the results and the feedback around the company, the next workshops are already full. I highly recommend LSA to any company looking to take their project management skills to the next level.

Stacey Porter
Senior Manager Learning & Development

Roche

LSA did a great job. The project management solution was really well done from both a content and approach perspective. Overall a very positive experience that provided a lot of value. They really understood the art and science of project management and the specifics of our industry.

Laxmi Peri
VP Technology & Product Development

Thoratec

Thanks for a great and valuable session. The Project Management expertise and methodology that you brought to the table was perfectly targeted to our needs and our company. You definitely helped us launch an important step in driving best practice company standards around project management. I highly recommend this workshop to anyone looking to improve Project Management Best Practices, Skills, and Methodologies.

Bill Thayer
VP Field Operations

Bloomenergy

ServiceSource has relied on LSA Global’s expertise for a variety of core initiatives, from strategy design and implementation, to sales skills, to sales coaching. We recently engaged LSA Global to create a competency matrix for our inside sales team that will serve as our roadmap for employee on-boarding, development, succession planning and retention. This project had a tight timeline with high visibility. LSA Global completed the deliverable ahead of schedule and surpassed our expectations.

PMO and Outside Sales Operations
Senior Vice President

Service Source

LSA’s Customized Project Management workshop exceeded our expectations. The facilitator was a true expert in both the content and our industry. They really understood our priorities and helped us learn not only the best practices in Project Management, but how to apply them to our specific environment. I would highly recommend them to anyone looking to create the foundation for successful projects and project teams.

Dave Musolf
Director Program Management

Palm

We turned to LSA Global to help us take our project risk management practices to the next level. As we continue to grow and our projects are increasing significantly in complexity, it is imperative that we incorporate risk management best practices deeper into our Delivery and Project Management methodologies to continue to increase productivity, efficiency, and client satisfaction. I am really happy with the results and would recommend LSA to anyone looking to take project risk management to the next level.

Scott Wassmer
US Director of Production

AKQA

We hired LSA to design and deliver a Project Post Mortem for 65 key people on a critical project with a very tight turnaround. LSA’s ability to identify the key trends, leverage points, and next steps was great. They really got to the heart of the issues in a constructive and unbiased manner that exceeded my expectations. It was not an easy task with so many skeptical people with different agendas, styles, experience, and perspectives.

Darrell Gallagher
Head of Studio

Crystal Dynamics

LSA’s Project Management facilitator is one of the best I have ever worked with. His efforts and work in teaching complex and intensive Project Management principles across all levels and backgrounds within our organization have been of the highest value.

Leslie Guzman
Learning and Development

Roche

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