Problem Solving and Critical Thinking Skills

How to use critical thinking skills to solve problems more effectively.

“LSA significantly improved the ability of our leaders to solve problems while thinking critically and more strategically.  The critical thinking skills are imperative to make better and faster strategic decisions and tackle the complexities of leading and managing at a fast pace.”
Tim Bonnet | Director of Training and OD | Dimension Data

Description:
Good problem solvers are worth their weight in gold.  Unfortunately, in most companies they are about that rare.  A good manager is good at solving problems and thinking through decisions critically with multiple internal and external stakeholders and various moving parts.

As leaders, it is imperative to teach your people to develop the problem solving and critical thinking skills required to tackle the important and complex business issues needed to move the business forward.  Most of today’s problems have more than one “right” answer, require creative techniques to solve, and often include collaborative teams and multiple levels of stakeholders.

In this proven Problem Solving and Critical Thinking Skills workshop, participants develop mastery of the necessary problem solving, critical thinking, and innovation tools to maximize the likelihood of an effective solution in multiple situations.

By establishing a common approach to problem solving and prevention, this customized course enables participants from different levels and disciplines to work together to resolve issues critical to their business.  Participants bring real problems from work to solve during the workshop and leave with clear action plans.

Objectives:

Workshop participants learn to:

  • Adapt a creative problem-solving process to address critical project challenges
  • Identify and profit from opportunities
  • Explore and analyze situations
  • Create and generate alternative ideas
  • Evaluate and enhance these ideas
  • Establish a process for following through on a chosen solution
  • Distinguish between facts and objects
  • Apply an effective reasoning process
  • Recognize the value and importance of semantics in critical thinking
  • Differentiate between opinion, belief, fact, and reality
  • Influence opinions
  • Identify basic principles for effective critical thinking
  • List the criteria and characteristics of successful critical thinking


Target Audience:
Technical professionals, project teams, and others who must solve problems to move business performance and productivity forward.

To speak with an LSA Expert and learn about training program customization and delivery options onsite at your company, please contact us.

Related Information

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HR Program Manager

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Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

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Director of Human Resources

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We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

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LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

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LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

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In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

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LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

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LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

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Vice President, HR and IT

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SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

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HR Manager

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We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

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Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

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Workforce Planning Bureau

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I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

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Director, Team Development

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I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

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LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

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The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

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