One-on-One Sensitivity Training

When you need targeted and discrete results

“We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.”
Anita Luckinbill | Director, Human Resources | Skadden LLP

Description:

People who have been accused of harassment or discrimination often are required by their companies (or a court) to attend a sensitivity course.  Unfortunately, in a classroom setting, they may be reluctant to ask questions directly related to their situations.  And if they’re hostile, they may say nothing and fade into the background, or disrupt the group and the class.

We offer one-on-one coaching for these employees.  An attorney will discuss with your management and Human Resources staff the specific allegation, the results of your investigation, and your desired outcomes.  The session with the individual usually lasts for two to three hours, although we have had multiple meetings with the same individuals, asking them to do homework between sessions.

The participant will receive a comprehensive reference guide that can be used over and over again.

After the session, management and HR will receive a verbal report on the outcome.  We will make recommendations if we believe more in-depth counseling is required.

This program has been successful in reducing hostility in people accused of harassment and discrimination, increasing their understanding of the legal parameters in which the company must act, and obtaining their buy-in to the process.  Our clients report that participants are grateful to them for providing this service.

Meeting Content Includes:

  • The causes of harassment and discrimination.
  • Why most disrespectful behavior is unintentional.
  • The legal definition of harassment and discrimination.
  • Discussion of “welcome” vs. “unwelcome” attention.
  • How to apply the definition to examples including the specific accusation.
  • Management’s duty to prevent harassment.
  • Legal requirements to institute discipline.
  • Guidelines for future conduct.

Target Audience:

People who have been accused of harassment or discrimination

To speak with an LSA Expert and learn about one-on-one sensitivity training program customization and delivery options onsite at your company, please contact us.

Related Information

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

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We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
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We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

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HR Manager

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Vice President Human Resources

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

LSA’s approach and ability to bring the best resources to eBay has been a great asset. They really focus on helping us succeed in any way they can and are very flexible in meeting our management and talent needs.

Mike Normant
Learning & Development

ebay

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

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Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

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Director of Human Resources

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HR Manager, BU Radiology Informatics

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Firmware Engineering Supervisor

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

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