Managing Within the Law Training that Works - Part I

“Managing Within the Law Training is still making its impact on management 18 months later.

I was stopped by a manager a few days ago, who wanted to let me know that he had been dealing with a situation and was able to correct the behavior and performance issue successfully due to specific skills and examples he acquired in your program.”
H.R. Manager | Hitachi Data Systems

Description
Keep your company out of court and your managers out of jail with this proven managing within the law legal training program. Included are the laws relating to wrongful termination, discrimination, harassment, defamation, and the Sarbanes-Oxley Act, which provides for up to 20 years in prison for falsification of documentation, and for up to 10 years in prison for firing whistle-blowers.

Although the program starts with these laws to set the context, the emphasis throughout the day is on the spirit of the law, providing your people with an ethical compass, and critical legal do’s and don’ts. The content is updated annually, compliant with all state harassment laws, and includes your organization’s key policies and procedures.

All facilitators are seasoned attorneys and highly engaging facilitators who use personal stories and appropriate humor to make topics relevant and engaging based upon years of experience in the courtroom and the classroom.

The program is highly experiential with small group discussions, video vignettes, skill building exercises, practice, feedback, extensive Q &A, and case studies based on actual legal cases.

Participants receive a comprehensive workbook and reference guide they can use again and again.

Target Audience
Experienced and new executives, managers, supervisors, and leads

Modality and Length
Available in full-day, half-day, and virtual formats

Workshop Outline

I. How Company Values Drive Decisions

II. The Four Key Concepts of Employment Law

Being consistent

Having a legitimate business reason for decisions

Documenting: importance, electronic files, how to write it, what to share and when

Calling the experts: your management, HR and legal team

III. Effective Performance Management

Treating employees fairly: good reason, progressive discipline, performance appraisals

Setting expectations and coaching

Keeping your promises: policies, handbooks, oral promises

Respecting whistle-blowing

IV. Preventing Discrimination

Stereotyping, glass ceilings, reasonable accommodation

Hiring: behavior-based interviewing, illegal questions, references policy

Understanding protected characteristics

V. Leading With Respect

Recognizing harassment and bullying

Addressing unconscious bias and microaggressions in the workplace

Knowing the elements of hostile work environment

Learning a manager’s responsibility to prevent and respond to bullying, harassment, and retaliation

Living the platinum rule for treating others with respect

To speak with an LSA Expert and learn about Managing Within the Law Training program customization and delivery options onsite at your company, please contact us.

Related Information

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training. I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives.

We were very pleased with the results from working with LSA Global to design and facilitate a custom management training program for our events management team focused on decision making and delegation.

LSA demonstrated responsiveness, flexibility, and a highly innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

LSA understands our business, has deep expertise in content areas, and customizes their approach to deliver great results.

The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.

I highly recommend LSA Global to any company that has global partners or offices.

Glenn McGillivray
Human Resources Business Partner

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable. They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

I had been working with LSA for many years across a few different companies.

Currently, I’m with a company who hadn’t done much new manager training. LSA designed and delivered exactly what we needed at this stage in our life cycle.

Our managers are excited, talking in the halls about the great experience, and applying what they learned.

LSA makes things easy and practical for us. Thank you!

Phyllis Moracco
HR Director

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team. It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

We have been able to utilize LSA’s extensive expertise to leverage our investment in employee development.

The result has been the cost effective and highly effective delivery of high quality management training programs.

Thank you!

Steve Feller
Vice President, Human Resources

We have been very pleased with the high quality management development programs that LSA Global has designed and delivered to meet our unique needs.

They have world class facilitators and the knowledge gained by our management team has been put into practice very quickly.

LSA consistently delivers excellent results and receives exceptional feedback. I highly recommend them to anyone looking to improve management capabilities.

Cindee Van Vleck
Director Human Resources

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions. Thank you!

Sally Buchannan
VP Human Resources

I continue to be impressed by the level of leadership development training and management expertise and quality of advice and facilitation that LSA has to offer.

What a smart and client-centric group of great people who really know how to help assess and develop high performing leaders.

Tracy Esposito
Director

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling our leaders, managers, and teams to concentrate on driving more business.

Thank you!

Terry Wassman
VP of Human Resources

I highly recommend LSA Global to anyone who is looking to improve individual and organizational effectiveness through highly customized and top quality leadership and management training programs.

LSA’s broad range of expertise is a wonderful resource.

Greg Pappas
VP of Human Resources

I appreciate that each management development program is preceded by a thorough training needs assessment of the participants that informs a design to fit the specific parameters and needs of the group.

The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course.

Courses can be delivered in-person or virtually.

Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager