Management Development

Creating High Performing Managers

“We turned to LSA to help us custom design and deliver a management development solution to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution with the support systems necessary to make a real difference. I recommend them to anyone looking for real results.”

Sally Buchannan | VP Human Resources | Sony

Today’s managers account for over one-third of the workforce and are facing challenges without precedent.  They are being asked to do more with less as their span of control increases.  They report having to spend over half of their time on non-managerial tasks and as little as 10% of their time on what matters most – managing and directly coaching their front-line employees.

And even though Deloitte reported that companies invest the highest percent of their training dollars (35%) in management and leadership development, research by McKinsey found that almost three-out-of-four executives are unsatisfied with the performance of their front-line managers. And a stunning 81% of managers reported not being satisfied with their own performance.

This is bad news.  Low performing managers make low performing companies. The good news is that the flip side is also true: companies with higher performing managers realize an increase in profitability, productivity, employee engagement, customer satisfaction and retention.  Based upon over 500,000 annual employee engagement surveys, we know that managers have a direct impact on four key metrics:

  1. Employee performance
  2. Employee engagement
  3. Employee retention
  4. Employee relations

While focused management development can certainly play a critical role in improving performance, management skills alone will not fully address the growth, performance, and speed challenges faced by today’s managers. Managers must also address strategies, cultures, processes and structures to drive lasting change.

Our Organizational Alignment Research found that managers who align their culture and talent with their strategy grow revenues 58% faster, are 72% more profitable, have 9-to-1 greater leadership effectiveness and 16.8-to-1 higher employee engagement levels.

Our study found that the highest performing managers consistently:

  • Point the team in the right direction
  • Create an environment for people to perform at their peak
  • Attract, develop, engage and retain top talent

Our research-backed approach to management development helps managers thrive in the following areas:

management_wheel_new

 

Please contact us to learn how our management development programs have helped leading organizations improve employee performance, employee engagement, employee retention and employee relations.

  1. Create Team Clarity
  2. Build a High Performance Team Environment
  3. Attract Top Talent
  4. Develop World Class Managers
  5. Engage and Retain Top Talent
  6. Our Management Guarantee – Pay for Performance

Ask us about Management Development Pay-for-Performance options and how to move the management metrics that you care most about.  Typical metrics that we move include:

  • Sales revenue, margin, win rate, portfolio mix, deal size, and cycle.
  • Customer acquisition, loyalty, growth, and satisfaction.
  • Leadership execution effectiveness of key corporate strategies.
  • Employee attraction, development, performance, engagement and retention.
  • Project cost, quality, and time.

Related Information

We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

Terri Wright-Scheer
Vice President Human Resources

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

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