Working with Different Generations

How to Understand and Work with Different Generations

"The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions."
Robert Breckner | Engineering Manager | International Game Technology

"LSA Global has provided our Employee Engagement Survey for the past 3 years. Their ability to administer the survey, help us sort through complex organizational changes that impact reporting, and provide flexible, customized report formats gives a high level of comfort and confidence in the work. The survey results have helped us identify and take actions to address the concerns of our Gen Y workforce. In all, LSA provides us with great value, and I would highly recommend them."
Mike Normant | Senior Director, Training & Development | ServiceSource

Description:
For the first time in history five generations are working side-by side-at work. Each of these generations sees the world and the workplace through a different lens. In this ½ day workshop you will learn to appreciate and understand the different characteristics, values, and needs of each generation.

By cooperating with and understanding the different people from various generations, you will learn to create a harmonious team with Traditionalists, Boomers, GenXers and Millennials.

Learning Objectives:
Participants learn how to:

1. Recognize the characteristics of each generation

2. Understand the diverse perspectives, motivations, and attitudes of each generation

3. Realize the needs and expectations of your colleagues from each generation

4. Learn to communicate across age brackets

5. Prevent areas of possible generational conflict

All exercises are customized using examples and case studies specific to your organization.

Target Audience:
Anyone who works within a diverse generational workforce
 

To speak with an LSA Expert to learn about the Transition to Management: Becoming a Manager program customization and delivery options for your company, please contact us.