Employee Engagement Training Programs

How to ignite accountability, commitment and change-readiness.

“LSA’s Leading for Employee Engagement Training and Consulting work has been essential in providing critical visibility into how to identify, engage and retain talent critical to our success.”
Chris Wells | Vice President HR & IT | Xoma

“LSA’s Employee Engagement Training is a unique engagement approach.The experience helps leaders mobilize employees around critical company/department initiatives. By working on real-time business imperatives, the Leading for Employee Engagement tools become immediately relevant and produce measurable business results.”
Senior Director | Fortune 1000 Technology Company

Did You Know?

  • Over 70% of employees are NOT fully engaged and have withdrawn their emotional commitment
  • Many CEO’s have begun to question whether their employees really have their hearts in their work
  • This reduction in employee engagement costs US businesses over $270 billion dollars a year
  • Increased engagement can lead to 2-3% increase in operating margin while a reduction in engagement results in a 1-2% decrease in both operating margin and net profit

Current research points to the erosion of employee engagement as the single greatest business challenge that organizations face today. The majority of employees are working hard, but new harsh work realities are taking their toll: longer hours, fewer resources, more time in the reactive firefighting mode rather than thinking strategically and celebrating success, seemingly arbitrary constant change and on-going uncertainty is having an adverse affect on today’s workforce.

It’s easy to believe that your employees are engaged when they work long hours, and you have low turnover. However, people often put in long hours begrudgingly and stay in their jobs for reasons other than being fully engaged.

Revenue, profitability, sales, service, productivity, customer retention, quality, efficiency, and bottom line performance are all compromised if you have a workforce in which engagement is less than what it should be.

Is there a way to help your people avoid disengagement given the business challenges you face? The answer is, yes! Our Employee Engagement  training shows leaders and managers how to create an environment in which employees are engaged in spite of business obstacles and challenges they face.

But Engaged in What?
While Employee Engagement is on the minds of most HR and business leaders today, an important question is not being asked often enough: “You want your employees to be engaged, but engaged in what?”  We believe that Employee Engagement is worthless and even detrimental if your employees and teams are focused on priorities that don’t align with your key business priorities.

Research shows that over one third of the workforce does not understand or buy into their organization’s business strategy.  This makes successful strategy execution a Herculean task. In contrast, enabling your workforce to be fully engaged in your business strategy drives strategy realization and increased competitiveness.

Employee Engagement Training Program Description
Employee Engagement Training provides your managers with proven tools and strategies to enable them to mobilize their employees’ energy and commitment to be engaged and aligned with your business strategy, mission critical priorities, and improvement initiatives.

Research has identified over 300 engagement drivers and confirms that only a “vital few” create significant engagement gains. We have synthesized these top drivers into the ACE™ meta-model that acts as the cornerstone of Leading for Employee Engagement.

ACE-Graphic

This two-day customized workshop is specifically tailored to your organization and business strategy. During the interactive two days, intact work groups tackle real business challenges, and managers obtain a series of 5 powerful leadership employee engagement tools:

  1. The Change-Ready Model™ reveals the five hidden levels of readiness to change and strategies to accelerate behavior change
  2. The Change- Readiness Diagnostic assesses employees’ readiness to change their behavior to better support key business imperatives
  3. The Purpose Pyramid Checklist assesses opportunities to create greater team sense of purpose
  4. Accountability Scale measures levels of employee accountability
  5. The Power Plan ensures that what managers commit to in the classroom gets performed on the job

Employee Engagement Training Program Outcomes

  • Increased levels of engagement in your mission, vision, and strategy
  • Enhanced strategic agility, decreasing the time it takes to leverage market opportunities and resolve business problems
  • Increased follow-through on critical priorities, closing the gap between executive vision and execution
  • Improved clarity of direction even during difficult and ambiguous times
  • Increased discretionary effort, leading to higher levels of productivity and financial performance

To speak with an LSA Expert and learn about leading for employee engagement, please contact us.

Related Information

We consistently receive positive feedback about the quality of the LSA Leadership Training Programs and LSA facilitators. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond to design solutions to meet our needs. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. When we met with LSA we were surprised to discover their depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

Specifically, we were pleasantly surprised to find a company that could seamlessly integrate those three components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, create a solid, refreshing approach that quickly got us moving and engaged people at all levels.

As they began to implement, I was thoroughly impressed with how they listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a partner in LSA.

Doug Hansen
President and Director

Redwood Trust

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

Wendy Chinn
Sr. Director, Global Sales Enablement

I contacted LSA to help us with leadership development. LSA worked with me to identify a solution that would match our needs as well as our personality. The solution was such a huge success. It received rave reviews. I would highly recommend LSA to other companies.

Karen King, SPHR
Manager, Human Resources

Alliance Data

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded my expectations. They really understood our business and turned around the project within a tight timeframe. LSA’s consultants were the best I have seen for this type of project. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their plans and execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution.

Ted Ramlet
CIO & SVP

McKesson

After a difficult search to find a partner that could address a very specific leadership development need, we chose LSA Global. They were responsive to our needs and created a solution that we continue to see results from. It is nice to know we have access to their expertise with a simple phone call.

Valerie Blackburn
Director of Business Operations

As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our management team to implement it throughout the New York Office in a way that made sense for our unique culture . That work was so successful that we also hired them to coach one of our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple the revenue in our New York office. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.

David Bentley
General Manager

AKQA

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

We selected LSA Global over 5 other companies to help some key executives improve their overall communication and executive presentation capabilities. Feedback has been great. Everyone had a great experience and many of them are feeding some of the lessons into their teams. I highly recommend LSA to any executive team looking to better organize and more effectively deliver key messages to C-Level individuals.

Todd Power
Office of the CEO

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

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Top 10 Ways to Boost Engagement

Top 10 Ways to Boost Engagement

Research-backed lessons from over 500,000 engagement surveys responses per year

Way to take the first step to higher engagement!