Employee Engagement Training Programs

How to ignite accountability, commitment and change-readiness.

“LSA’s Leading for Employee Engagement Training and Consulting work has been essential in providing critical visibility into how to identify, engage and retain talent critical to our success.”
Chris Wells | Vice President HR & IT | Xoma

“LSA’s Employee Engagement Training is a unique engagement approach.The experience helps leaders mobilize employees around critical company/department initiatives. By working on real-time business imperatives, the Leading for Employee Engagement tools become immediately relevant and produce measurable business results.”
Senior Director | Fortune 1000 Technology Company

Did You Know?

  • Over 70% of employees are NOT fully engaged and have withdrawn their emotional commitment
  • Many CEO’s have begun to question whether their employees really have their hearts in their work
  • This reduction in employee engagement costs US businesses over $270 billion dollars a year
  • Increased engagement can lead to 2-3% increase in operating margin while a reduction in engagement results in a 1-2% decrease in both operating margin and net profit

Current research points to the erosion of employee engagement as the single greatest business challenge that organizations face today. The majority of employees are working hard, but new harsh work realities are taking their toll: longer hours, fewer resources, more time in the reactive firefighting mode rather than thinking strategically and celebrating success, seemingly arbitrary constant change and on-going uncertainty is having an adverse affect on today’s workforce.

It’s easy to believe that your employees are engaged when they work long hours, and you have low turnover. However, people often put in long hours begrudgingly and stay in their jobs for reasons other than being fully engaged.

Revenue, profitability, sales, service, productivity, customer retention, quality, efficiency, and bottom line performance are all compromised if you have a workforce in which engagement is less than what it should be.

Is there a way to help your people avoid disengagement given the business challenges you face? The answer is, yes! Our Employee Engagement  training shows leaders and managers how to create an environment in which employees are engaged in spite of business obstacles and challenges they face.

But Engaged in What?
While Employee Engagement is on the minds of most HR and business leaders today, an important question is not being asked often enough: “You want your employees to be engaged, but engaged in what?”  We believe that Employee Engagement is worthless and even detrimental if your employees and teams are focused on priorities that don’t align with your key business priorities.

Research shows that over one third of the workforce does not understand or buy into their organization’s business strategy.  This makes successful strategy execution a Herculean task. In contrast, enabling your workforce to be fully engaged in your business strategy drives strategy realization and increased competitiveness.

Employee Engagement Training Program Description
Employee Engagement Training provides your managers with proven tools and strategies to enable them to mobilize their employees’ energy and commitment to be engaged and aligned with your business strategy, mission critical priorities, and improvement initiatives.

Research has identified over 300 engagement drivers and confirms that only a “vital few” create significant engagement gains. We have synthesized these top drivers into the ACE™ meta-model that acts as the cornerstone of Leading for Employee Engagement.

ACE-Graphic

This two-day customized workshop is specifically tailored to your organization and business strategy. During the interactive two days, intact work groups tackle real business challenges, and managers obtain a series of 5 powerful leadership employee engagement tools:

  1. The Change-Ready Model™ reveals the five hidden levels of readiness to change and strategies to accelerate behavior change
  2. The Change- Readiness Diagnostic assesses employees’ readiness to change their behavior to better support key business imperatives
  3. The Purpose Pyramid Checklist assesses opportunities to create greater team sense of purpose
  4. Accountability Scale measures levels of employee accountability
  5. The Power Plan ensures that what managers commit to in the classroom gets performed on the job

Employee Engagement Training Program Outcomes

  • Increased levels of engagement in your mission, vision, and strategy
  • Enhanced strategic agility, decreasing the time it takes to leverage market opportunities and resolve business problems
  • Increased follow-through on critical priorities, closing the gap between executive vision and execution
  • Improved clarity of direction even during difficult and ambiguous times
  • Increased discretionary effort, leading to higher levels of productivity and financial performance

To speak with an LSA Expert and learn about leading for employee engagement, please contact us.

Related Information

LSA is an instrumental training outsourcing partner in helping us to build management capacity and strategically invest in our people. Their flexibility, depth, and breadth of expertise allows us to deliver top quality solutions that are directly tied to key business plans. Their ability to custom design, deliver, and evaluate our Management Curriculum has been excellent. They are true business partners and a pleasure to work with.

Margaret M. Mader
Vice President, Human Resources

Hyperion

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.

LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance measurement metrics under an interactive coaching program.

We appreciate LSA’s commitment to cutting-edge practices and keeping us in step with the progressive front of our rapidly changing workplace environment.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

LSA’s approach has certainly brought value to Knight Ridder Digital. They were laser focused on our goal and determined to meet all of our Leadership development program needs. Their flexibility and commitment were keys in making our program successful.

Dipik Rai
Director of Marketing

KnightRidder-large-gray

LSA is an excellent training outsource partner! They listen to our needs, are responsive and work at a pace that keeps up with ours. We have found LSA to bring strategic and innovative solutions to meet our business problems by partnering effectively with our staff. I consider them to be an external extension of our team.

Wendy Chinn
Sr. Director, Global Sales Enablement

Mercury-large-gray

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded my expectations. They really understood our business and turned around the project within a tight timeframe. LSA’s consultants were the best I have seen for this type of project. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their plans and execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

The customized leadership styles and coaching program was the best training that I have ever attended. The facilitators were phenomenal. They have a wealth of experience and knowledge coupled with compassionate and caring styles. I’d highly recommend this leadership training program to any manager, director, or executive looking for a life changing leadership program.

Shoaleh Ghaffari
Director, HR

Cutera

We signed up with LSA early on–as their 22nd Member! Since then, our organization’s learning needs have increased and decreased and increased again with the changing times. The beauty of the LSA business model is its flexibility…when we needed to supplement our own internal resources, we used LSA services knowing that we could depend on the outstanding quality of the leadership development and management training programs they provide.

Margie Bunting
HR Manager

Siemens-large-gray

Great job in designing the Mergers and Acquisition strategy session for our global team. The executive presentation and information was excellent. I gained additional insight on the importance of the role of HR in Mergers and Acquisitions.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our management team to implement it throughout the New York Office in a way that made sense for our unique culture . That work was so successful that we also hired them to coach one of our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple the revenue in our New York office. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.

David Bentley
General Manager

AKQA

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, solidify our new direction and push our agency forward. As we look to rapidly scale, the clear and actionable critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success. This is exactly what we needed to get to the next level.

Matt Britton
CEO

mry-logo-white

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

sonycomputer-large

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.

Heather Feltman
President & CEO

LSS

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

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