Effectively Working with and Communicating with Different Personalities

“The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional mastery. The participants were thrilled with the outcome and rated the workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.”
John Mastrorilli | FRDP Leader | Intuit

Have you ever noticed how some people are naturally easier to get along with than others? Communication with some people is easy – when you interact, by any medium, they just “get it.” Conversely, do you know anyone who just doesn’t understand? They want huge amounts of detail that you don’t have, or they can be so vague you have no idea what they want, or they need to know the end result before you start, or they constantly seem to be telling everyone else what to do?

Wherever we are – at work, home, or play – we’ re always demonstrating our own Interaction Style – observable behaviors that are our preferred methods of communication when we’re trying to influence others.

Many times our Interaction Style can create tension and conflict in the workplace. To reduce conflict in a team setting, it’s important it understand how and why we communicate; first for ourselves and then for others. By focusing on what it takes to inquire into anothers viewpoint and engage in a genuine exploration of the subject, only then can we reach conclusions and decisions.

Interaction Styles will teach the skills needed for this crucial component of human relations and to have conversations that have the power to solve problems, build teams and generate new options.

This proven interaction styles training workshop illustrates the aspects and impact of personality patterns on how and why we perform as we do. Differences in our natural style can often act as obstacles to our ability to work harmoniously, influence, and communicate with others.

Participants learn to understand their own individual (preferred) working style and discover comfortable ways to blend that style with adversaries, colleagues and co-conspirators.

Participants will:

  • Discover their natural Interaction/Working style
  • Practice adapting their personal style to suit the needs of others
  • Recognize the inherent strengths and challenges of their Interaction/Working style
  • Learn how to work more effectively with individuals and teams to  enhance performance and mutual success
  • Increase their ability to engage and influence others
  • Experience how knowledge of Interaction Styles can help resolve conflict
  • Achieve an awareness of predictable stress triggers, and learn ways to mitigate them
  • Understand the expectations of others and design strategies to address them


Target Audience
This customizable interaction style training program is suitable for leaders, managers, project managers, teams, supervisors, and individual contributors.

To speak with an LSA Expert and learn about training program customization and delivery options onsite at your company, please contact us.

Related Information

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

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Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

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We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

OMNI-large-gray

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

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We have been able to utilize LSA’s extensive network of top-notch resources to leverage our investment in employee development. The result has been the cost effective and highly efficient delivery of quality educational and management training programs.

Steve Feller
Vice President, Human Resources

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Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Redback-large-gray

LSA has added tremendous value and intellectual rigor to help take us to the next level. They have been a training outsourcing goldmine for us. Their flexibility, expertise, and speed has been extraordinary. I am a big fan and recommend them to anyone looking to drive true business value.

Global Financial Services Company
Director, Organizational Effectiveness

The LSA Global team was very receptive and flexible to our needs every step of the way. Their staff and facilitator demonstrated attention to detail, responsiveness, and professional courtesy. The participants were thrilled with the outcome and rated the communication skills workshop and the facilitator as ‘Excellent’. I’d highly recommend working with the LSA Global team to meet your professional development needs.

John Mastrorilli
FRDP Leader

Intuit

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

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We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

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Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

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