How Would Your Employees Rate Their Engagement Level?

Shadows of business people are superimposed with arrows up or down as ratings of their engagement

Do you have any clue as to how your employees would assess their level of engagement in your company? Few of us do until we conduct a comprehensive employee engagement survey.

In the meantime, you should know that, according to an assessment of over 2,000 American workers from the Pew Research Center, workers are less satisfied with their jobs today than they were 20 years ago. You should care…a lot.

We have learned from our clients that companies that can boast strong levels of engagement have higher earnings per share as well as being better able to withstand and survive through economic downturns. Our research into employee engagement included surveying more than 500,000 workers across more than 5,000 organizations annually. Results showed that more than 70% of employees are NOT fully engaged in their work and have no real emotional commitment to their jobs or organization. What is the cost to US businesses? Over $270 billion dollars a year. Whereas, if you increase employee engagement, you can reap a 2-3% increase in operating margin.

So what can you do? Certainly a quality employee engagement training program would give you the context you need to begin the process of improving engagement levels. Essentially, you will need to:

  1. Improve and increase communication
    Employees should feel free to speak with each other and with management in honest, straightforward ways. Leaders need to make themselves available for questions and concerns, to listen carefully and follow through on any action they commit to. All relationships…up, down and sideways…will be improved.
  2. Be fair and show appreciation for jobs well done
    Do not single someone out for special treatment unless they have earned it and the team shares appreciation for their extraordinary effort. You need to say “thank you” in a way that they value…a simple pat on the back or a pizza break in their honor or a Monday morning off. The wrong show of special treatment, i.e., favoritism, can destroy morale and engender politicking.
  3. Provide development opportunities
    No one wants to hit a job ceiling. Make sure you continue to develop your employees’ skills in a way that takes advantage of their strengths and interests. Help your high performers create a career path that keeps them focused on their future and keeps them with the company. According to US Labor Secretary Elaine Chao, “Every year, about one-third of our workforce changes jobs, largely to take advantage of better opportunities.” Rather than feel a need to change jobs to get ahead, your top talent should feel able to advance satisfactorily in their current organization.

Employees want to have a sense of meaning in the jobs they do. After all, they spend at least 40 hours a week at work. The more they feel their time is well spent and meaningful, the higher their level of engagement. Do all you can to promote the engagement of your employees. Their commitment and loyalty will pay off in dividends and you all will enjoy a great place to work.

 

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We contacted LSA to help us with customized management development. LSA worked with me to identify a solution that would meet our exact needs. We decided to start at the top and ran the program for our executive team. It was such a great success that we hope to roll it out companywide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

We partnered with LSA to pilot a customized behavioral interviewing program to help ensure that we continue to hire the best and brightest as we continue to rapidly scale. LSA’s ability to understand our business and our unique culture combined with their desire to ensure that the best practices framework truly fits our performance environment and is highly adopted by our people is a real blessing. Most other firms want to just ‘give you training.’ Not LSA, they are focused on helping me hit our hiring forecasts and attract A players.

Jennifer Remling
Director of Global Recruiting

AKQA

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

LSA’s Employee Engagement Consulting and Survey work has provided critical visibility into: how well our people are holding up under the general economic environment, as well as, the specific challenges that face biotechnology companies in their efforts to discover and develop new medicines; their level of alignment and commitment to XOMA’s Vision and mission critical strategies; how leadership practices and management systems support an environment that engender commitment, and the specific actions that our leaders can take to improve on areas that are important to our people. I highly recommend LSA’s employee engagement solutions.

Chris Wells
Vice President, HR and IT

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

What a personal and professional pleasure it has been to Partner with LSA. They are truly a strategic partner with Wyse. For more than 5 years, LSA has been engaged in delivering various training and development solutions for Wyse, from custom on-site programs targeting specific core competencies, to working individually with clients to build job skills, and offering invaluable services to me and my team as we continue to build our learning programs. LSA’s representatives do more than sell a product, they offer a full service solution: they understand our business, our strategic initiatives, and the needs of our customers.

Jeff Rangel
Director of HR

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

I’ve partnered with LSA Global at two companies now, and I consider them a valuable and trusted training and consulting resource. They recommended just the right solution to address our management development needs and have wonderful facilitators that match YuMe’s culture and style of our management team. I would highly recommend LSA Global to any company wanting to deliver quality learning solutions with a valuable learning and development partner.

Maya Paul
HR Director

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

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