How Would Your Employees Rate Their Engagement Level?

Shadows of business people are superimposed with arrows up or down as ratings of their engagement

Do you have any clue as to how your employees would assess their level of engagement in your company? Few of us do until we conduct a comprehensive employee engagement survey.

In the meantime, you should know that, according to an assessment of over 2,000 American workers from the Pew Research Center, workers are less satisfied with their jobs today than they were 20 years ago. You should care…a lot.

We have learned from our clients that companies that can boast strong levels of engagement have higher earnings per share as well as being better able to withstand and survive through economic downturns. Our research into employee engagement included surveying more than 500,000 workers across more than 5,000 organizations annually. Results showed that more than 70% of employees are NOT fully engaged in their work and have no real emotional commitment to their jobs or organization. What is the cost to US businesses? Over $270 billion dollars a year. Whereas, if you increase employee engagement, you can reap a 2-3% increase in operating margin.

So what can you do? Certainly a quality employee engagement training program would give you the context you need to begin the process of improving engagement levels. Essentially, you will need to:

  1. Improve and increase communication
    Employees should feel free to speak with each other and with management in honest, straightforward ways. Leaders need to make themselves available for questions and concerns, to listen carefully and follow through on any action they commit to. All relationships…up, down and sideways…will be improved.
  2. Be fair and show appreciation for jobs well done
    Do not single someone out for special treatment unless they have earned it and the team shares appreciation for their extraordinary effort. You need to say “thank you” in a way that they value…a simple pat on the back or a pizza break in their honor or a Monday morning off. The wrong show of special treatment, i.e., favoritism, can destroy morale and engender politicking.
  3. Provide development opportunities
    No one wants to hit a job ceiling. Make sure you continue to develop your employees’ skills in a way that takes advantage of their strengths and interests. Help your high performers create a career path that keeps them focused on their future and keeps them with the company. According to US Labor Secretary Elaine Chao, “Every year, about one-third of our workforce changes jobs, largely to take advantage of better opportunities.” Rather than feel a need to change jobs to get ahead, your top talent should feel able to advance satisfactorily in their current organization.

Employees want to have a sense of meaning in the jobs they do. After all, they spend at least 40 hours a week at work. The more they feel their time is well spent and meaningful, the higher their level of engagement. Do all you can to promote the engagement of your employees. Their commitment and loyalty will pay off in dividends and you all will enjoy a great place to work.

 

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Thank you to LSA Global for their partnership and support in helping us to design and roll-out our valuable management development training program. I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight working with LSA. We look forward to partnering with them at Blackhawk Networks for future training and consulting needs.

Suzanne Kinner
VP Human Resources

Blackhawk Network

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

We recently partnered with LSA Global to offer our Supervisors and Managers a customized two-day management training program. Everyone who attended said it was by far the best management training program they had ever attended. The content was rich and highly interactive. The case studies were relevant. Each participant walked away from the training much better equipped to lead their teams.

Jeff Coon
Director of Human Resources

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager

Rambus

Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

Avon’s success is dependent on strong relationships among our Customers, Representatives, Associates, and outside resources we hire to help us meet our business objectives. We were very pleased with the results from working with LSA Global to design and facilitate a custom program for our events management team. LSA demonstrated responsiveness, flexibility, and an innovative approach to working with us.

Deanna Rudnitsky
Senior Manager, HR Destiny Sales Region

For our go to training outsourcing partner, LSA provides exactly what we want. As always, they deliver outstanding work!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

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