High Performing Cultures – Not All Workers Want the Same Thing

Thank goodness no parade of employees looks as uniform and homogeneous as this line-up of cartoon workers!

The best leaders have come to appreciate the value of diversity. They seek employees who come from different backgrounds, who bring a variety of work experience and skills, and who contribute their diverse perspectives as they work together to solve important business problems. Diversity does not weaken organizations; it enriches them.

There are however, some values that you want to find in all your employees. These are the underpinning corporate values that help define and support your organizational culture. However you choose to define what it is that your organization cares most about, what your purpose is, and how you want to conduct business, you want a certain “sameness” or uniformity in your organizational culture. If customer service is your linchpin, you want each and every employee to feel (and act upon) the same binding commitment to satisfying your customers. The diversity can be revealed in the how–the ways they find to achieve the same goal of superior and unsurpassed customer service.

As you seek to build your corporate culture, keep in mind a very important aspect of it…your culture can become a competitive advantage as your compete to attract, engage and retain top talent. The better you can articulate what it is truly like to work at your company (not just what you espouse on your website), the better you will be able to attract and retain employees that actually fit. And when you have a distinctive corporate culture, you can better target candidates in the talent pool that will easily and enthusiastically become part of your success.

Some say there are various different types of employees; from those for who work is simply a way to earn a living to those who look to work as a way to make a difference in others’ lives. If you know which suits your culture best and knowing what your culture offers, you can figure out how best to represent your company. If, for instance, you have created a culture that values teamwork above all else, you will want to hire and keep employees who look at a job as an opportunity to be a contributing member of a high performing team. You should then look to job candidates who seek a company where collaboration is appreciated and facilitated, where employees enjoy one another, where teams provide the structure and stability of the workforce and where there is ample opportunity to use one’s strengths for the benefit of the overall enterprise.

Not all workers want the same thing. Nor do all companies have the same culture. The magic is in matching the workers to the unique company culture. Then all are winners.

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I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources

Cutera

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

I’ve been associated with LSA for the last 8 years and have found them to be an extremely professional, well managed full service training organization. Since working with LSA, I’ve participated in a number of solutions ranging from Performance Management to Assertiveness Training – I’ve found that the quality of the resources is superior. They are well prepared and have definitely done a considerable amount of pre-work in order to customize our culture and business into the total learning experience – making it most beneficial for our employees.

Duane Schroeder
Human Resource Manager

On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

Cam Greig
Associate Director

Roche

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

We recently contacted LSA Global to assist us with a unique training request. We gave LSA a very short deadline and LSA custom designed a training program to meet our exact requirements within the limited time allotted to them. We found their facilitator to be well versed in the subject matter and very credible; the design provided practical and valuable information to our team of managers. I highly recommend LSA Global, particularly in the area of management training.

Julaine K. Souza
Senior Vice President

What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

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