A Healthy Corporate Culture Boosts Performance

The arrow of a compass is pointing towatd the word "Health"

Businesses collapse and die every day…and at a rather alarming rate. Some data suggests that 1-out-of-every-3 public companies will be delisted in the next five years. Corporations seem to frequently fail regardless of their size, industry or length of time in business. The question we want to answer is why they fail and what we can do about it.

Let’s start with a few contextual givens that we hear from each and every client each and every day:

  1. Change is a given.
  2. Complexity is increasing.
  3. Everything is moving faster.
  4. It is getting harder to find and keep great people.
  5. Customer, employee, investor and partner expectations are growing exponentially.

Based upon these presuppositions, companies that do not build some flexibility into their strategy, culture and talent are the most vulnerable to failure. Sounds reasonable…but how do you go about protecting your company from the stresses of change and increasing complexity? We believe that building a healthy and high performing organizational culture can help your business survive and thrive. A Harvard research report found that an effective corporate culture can account for up to half of the performance difference between companies. Our own organizational alignment research found that cultural factors account for up to 40% of the difference between high and low growth companies.

Businesses, by working toward an adaptive culture, are much more likely to succeed for the long-term.

Here are some ways you can improve the health of your corporate culture:

  • Diversity
    Build diversity into your organization. Hire and support a diverse employee population and encourage a variety of ideas when you address problems or devise winning strategies. You are far less likely to be rendered obsolete if you have employees watching out for you on multiple fronts. Be sure you allow for the richness of perspectives by hiring people of different backgrounds and different working styles. Celebrate a culture that is willing to experiment with new ideas and accepts small failures as part of the learning and growing experience.
  • Duplication
    Although an overlapping of roles can be considered inefficient, the duplication of skills can be a business lifesaver. Just as on a team, when only one person holds the keys to a critical element of achieving team goals, the success of the team is at high risk when that person is gone. Similarly in an organization, some redundancy can be a strong buffer against unexpected change. When one system fails, another should be able to step in and fulfill the same function. What if a major supplier were suddenly unable to deliver critical building blocks of your product? You need to have another partner in the wings who can get you what you need to keep producing.
  • Monitoring
    Not all change can be predicted. But you should keep a close eye on emergent trends in your marketplace. Stay on top of new developments and adopt a philosophy of contingency. What would happen if that new product were to garner huge consumer appeal? What if this new technology takes off, how will that affect our business? Try to envision how others’ innovations will change the market and then take proactive measures to adapt to the change or protect against it. Strategic scenario planning can be a great leadership tool to prepare for the inevitable ups and downs.
  • Cooperation
    When you have a foundation of trust—in your leadership, with your employees, across key stakeholders, and with your customers—you have systems in place that can reduce your risk of failure because contribution is appreciated and valued. Make sure that you have enough trust to allow for healthy conflicts that lead to the accountability and commitment required to succeed.

Do you have a high performing culture to drive your strategy forward?

Read about the top 5 warning signs that your performance environment is in trouble

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We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
Vice President, Worldwide Human Resources

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

LSA’s customized Effective Presentation Skills program has helped me elevate my presentation skills to the next level. I now have a much greater self-awareness of my presentation skills and can leverage off of my strengths while working to improve upon other areas. I would definitely recommend this solution to anyone for whom business presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

I have worked with other training companies and found it to be more of a seller/buyer relationship than one of matching the right expertise to our business issues. That’s what LSA does – ask the hard questions, listen, and understand our business needs. We receive the benefit of their expertise from assistance with personal development plans to enhancing team performance, to looking at enterprise-wide challenges. It’s all about helping our business succeed as we grow. Right now, LSA is providing great ideas, a fresh approach, and valuable guidance as we develop our management team and accelerate our client relationship management results.

Kristin Westland-Kaune
Director, Team Development

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

We value our relationship with LSA Global. We came to LSA because we wanted to improve overall behavioral based interviewing capabilities of our managers to increase the probability of both hiring top talent and future leaders. LSA designed a highly customized solution for our business and culture. We are currently rolling out this solution to our leaders. I would highly recommend LSA Global as a top quality resource.

Rae Phillips
HR Project Manager - Training & Development, PHR

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

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