To Engage or Not To Engage…Employees Have a Choice

A man is puzzled over which choice to make

Never forget it. Employees can choose to be engaged and give it their all or not. They have a choice and so do you as an employer. You can choose to care about the level of employee engagement at your organization, conduct an assessment so you know just where you stand, and then directly address the areas where employee engagement drivers are low.

Why should you care? Here is what we learned from our research study of over 400 firms across eight industries. The level of engagement matters a lot to your bottom line.

We firmly believed that companies and teams who align their culture and talent with their strategy consistently outperform their peers. We knew that employee engagement was a significant factor in high performing companies. But the actual number results were quite astonishing:

• Highly aligned companies grow 58% faster and are 72% more profitable than unaligned companies and they outperform those companies at the employee engagement rate of 16.8-to-1.

It follows, then, that a high level of employee engagement correlates directly to an organization’s performance…in other words, its bottom line health now and into the future.

We recommend that you as a leader care a lot about how engaged your employees are and that you check out where your company stands vis-à-vis key employee engagement benchmarks. “Gut feel” is one way. You should have a pretty good sense of whether or not your workers are glad to come to work each day and show that by choosing to stay, expending discretionary effort and working collaboratively with their teams. A far better test, however, is to conduct an employee engagement survey that is properly introduced, effectively implemented, anonymous, and part of a top-down commitment to take action according to the results.

Employee engagement training may well be part of what you decide to do to improve your workers’ level of satisfaction. Somewhere along the line, however, you will find that your leaders need to be charged with ensuring that the company is run in accordance with these four important principles:

1. Relationships
People like to feel that they are working on teams where members support and trust one another. They value feeling connected to their coworkers and working toward a common and meaningful goal. Trusting relationships are built on mutual respect.

2. Mission
Employees want to know that what they do matters. They feel more engaged when they can see that the work they do is meaningful. It has a purpose beyond simply making money; the company and what it stands for will make something or someone better.

3. Rewards and Recognition
Employees should be very clear on what they are expected to do and how their performance will be measured. When they excel, they like to be appropriately appreciated. By the same token, they should be held accountable for sub-standard performance. Recognize and validate desired behaviors and have fair consequences for sub-standard work.

4. Knowledge Sharing
The best companies value transparency and information flow. They share information about company strategy to include and involve all employees. Information should be openly shared in both directions from top to bottom. This means that leaders must make a concerted effort to stay in touch with employees’ thoughts and ideas. This is the way to include everyone in the company vision and planning.

 

Take our free employee engagement health check to benchmark where you stand.

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Don Pryor
Director, Business Planning & Analysis

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

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Director of HR

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

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On behalf of Roche and my staff I would like to sincerely thank you for your help with this. The English as a Second Language (ESL) assessment and coaching that you provided for our team was a great success.

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Roche

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

Congratulations on your pro-activity in establishing this program and developing such an effective New Employee Orientation course.

Farhat Ali
President and Chief Executive Office

Fujitsu

I have worked with LSA Global at previous companies and welcomed the opportunity to bring them in to support my new organization. We worked closely with LSA to design a solution for our Client Partner Teams and Management Training on both coasts. LSA designed a customized solution for our business and organizational culture. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner that makes an impact.

Laurie Torres
Chief People Officer

We consider LSA our true business partner in the areas of Learning and Organizational Development. From Strategic Planning to Presentation Skills and Management Training, they continue to provide excellent value and extremely high quality solutions – not just one time events. I recommend them to anyone looking to drive true business results.

Michelle A. Mitchell
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Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

We have worked with LSA Global for our learning and development needs and have always had great success. They helped us recently with customized Management Workshops that we held for the second time. It was fantastic, and I would highly recommend LSA to anyone that is attempting to get immediate and impactful improvements.

Mary Johnston
HR Manager, BU Radiology Informatics

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
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Harmonic has worked with LSA for over 8 years. We have found their partnership extremely beneficial. We recently implemented a Management Development Program that was designed and customized to support our company’s strategic initiative of hiring, building, and retaining key intellectual property and human talent. We worked closely with LSA to target and implement the right solutions with the greatest impact. I would recommend LSA to any company that’s looking for a trusted training and development partner.

Janice Passarello
Director of Human Resources

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

LSA has been a tremendous asset to my portfolio, both at my current company and my past company. As an HR leader, I am always looking for ways to find external resources that can provide a solution to our management training needs. LSA does that for me. Their solutions are presented in a much more leadership-oriented manner so as to be crisp, business relevant, and easy to apply right back on the job. I will continue to augment our programs using LSA solutions.

Ken Boehm
VP of Human Resources

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