Interviewing, On-Boarding & Managing: Technology

Improving Interviewing, On-Boarding & Performance Management at a Growing Technology Company

Client Case Study

Situation

Hyperion, the global leader in Business Performance Management software, wanted to:

  • Sustain dominant market position through organic expansion and acquisition while supporting rapid growth by:
    • Attracting and retaining key talent
    • Helping to on-board new employees
    • Provide employees with the tools required to succeed in a rapidly changing business environment

Complications

  • Growth: Rapid growth in terms of services, offices and employees was putting a strain on collaboration, productivity and efficiency.

Approach

  1. Identify, design and deliver basic management solutions to level set skills, knowledge and practices by:
    • Developing a custom outsource solution to provide key management development programs
    • Providing a framework for developing consistency in management practices in the areas of behavioral interviewing, employee performance, compliance and management
    • Developing a custom program for new hire on-boarding and assimilation
    • Providing one point of contact for administrative support regarding scheduling, logistics, and invoicing
  2. Ensure global solutions to meet the demands of key global customers
  3. Provide help in developing consistency for key internal processes combined with follow-up coaching

 

Results

  • 96% new hire satisfaction
  • 97% hiring manager satisfaction
  • 37% knowledge gain

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