A California Medical Group Trains Its Staff on Improved Conflict Resolution Skills

A California Medical Group Trains Its Staff on Improved Conflict Resolution Skills
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Redwood Shores, CA – LSA Global, the business consulting and training firm that helps fast growth life science, technology, and service companies by powerfully aligning their culture and talent with strategy, today announced results for a program focused on improving Communication and Conflict Resolution Skills.

  • 96.0% Job Relevance
  • 100% Satisfaction
  • 110% Knowledge Gain
  • 89.0% Net Promoter Score

Every team can benefit from improved communication skills especially around conflict resolution. This medical team learned how to be more accepting and tolerant of different communication styles and approaches. They understood when they appeared impatient and when they should adjust their style to be better understood and appreciated. Above all, they learned the value of active listening and how it can help avoid conflict before it even arises.

The session increased trust and understanding so that vulnerability and conflict could be more coinstructive.

About LSA Global Founded in 1995, LSA Global is a leading performance consulting and training firm that helps high growth technology, services, and life-science companies create a competitive advantage by powerfully aligning their culture and talent with their strategy. Learn more about getting aligned.

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