Talent Management Changes Need to Be Carefully Considered

a businesswoman is set on a course that abruptly changes showing talent management changes should be thoughtfully made

Corporate change is never easy and, when it touches your entire workforce, you had better consider carefully how it will affect your talent management strategy. Will your top talent accept and adjust to the change or will it push them toward dis-engagement and perhaps to the competition?

IBM has recently made a risky move. It has mandated that thousands of its employees no longer work remotely but in set locations or they must look for another job. Wow! And this from a company that once upon a time was an early advocate of working remotely. Only time will reveal the impact of this decision.

We know that it did not work at Yahoo. Marissa Mayer’s similar edict regarding remote work resulted in worker disaffection with the company and a slow downward spiral for Yahoo that ended in its recent purchase by Verizon. But IBM and Yahoo are entirely different organizations with entirely different strategies and cultures. And this is the context of our discussion of talent management changes. When you as a leader are considering major changes, you should carefully consider if this is a good move to attract, develop, engage and retain talent for your unique culture and strategy…not about whether it is good or bad for other companies or other employees than your own.

Some experts cite Yahoo’s experience and predict doom for IBM. Yahoo’s motive was to bring people together and presumably enhance cooperation and innovation. Some skeptics say it was also about reducing headcount.  Regardless, Yahoo’s employees appeared to rally against the edict. They felt a significant loss of power and value.

But IBM’s workers may react differently. Their corporate culture seems to rely more on collaboration and appears more tolerant of a top-down approach. They may appreciate more structure to their workday and the greater opportunity to build strong relationships with their colleagues through more frequent face-to-face interactions. This is, of course, what IBM hopes for. The success of their move will depend upon how well they know their employees, how easily those employees accept this major shift and whether the change will strengthen or weaken their workplace culture. The upside is a more collaborative environment where open communication is supported and encouraged, a more engaged employee base resulting in greater productivity and an organization primed for future success.

Here is what we do know…

Our organizational alignment research found that talent accounts for 29% of the difference between high and low performing organizations.  The goal of talent management should be to create and sustain organizational excellence through people…attracting, developing, engaging and retaining the top talent that makes sense for your specific business strategy and your unique organizational culture.  When it is done poorly, as with Yahoo, unaligned talent management approaches can grind your company to a halt. When it is done right, as IBM hopes, effective talent management can differentiate your company from the competition in both good and bad times.

Want to learn more about Talent Management?  Why Talent Is Only 1/3rd of the Recipe for Success

Comments are closed.

LSA’s consultant designed and delivered a half-day team building solution for our recent conference. It included careful customization to integrate the design with our new mission and values. Everyone had fun and identified key issues with our teamwork. Altogether a great program!

Bob Ward
Director of HR

Understanding and conforming to legal compliance was very important to our company. We turned to LSA Global to provide a quality and cost effective way to ensure that we were AB 1825 compliant. Their interactive eLearning program was top-notch. It allowed our managers to learn at their own pace, and on their own time. The program was tailored to include our logo and our internal harassment policies. It was interactive and met all federal and state legal requirements. I would highly recommend LSA Global to any company looking for an efficient and effective and top quality way to train their managers to be in compliance.

Kelly Warren, SPHR
Director, HR & Compliance

I had been working with LSA for many years with my prior company. Currently, I’m with a company who hadn’t done much basic management skills training. After identifying and presenting a program recently, our managers are excited and talking in the halls about the great experience. LSA saves us time in delivering the right training for our needs.

Phyllis Moracco
HR Director

Working with LSA Global has proven to be extremely valuable and worthwhile. LSA understands our business, has deep expertise in content areas, and tailors the programs to deliver great results. The facilitator was extremely knowledgeable about Working Globally with India and her energy and passion made the session interesting, fun, and enjoyable for all that attended. The participants walked away extremely pleased along with highly useful practices and tools. I would highly recommend LSA Global to any company that has partners or offices in India.

Glenn McGillivray
Human Resources Business Partner

Intuit

The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

I highly recommend LSA Global to anyone who is looking to improve individual or organizational effectiveness through their top quality programs and broad range of expertise.

Greg Pappas
VP of Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe. My team walked away with highly useful management tools and practices. LSA saved us time in delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

In the Next Generation Management Development courses, I was trained with skills and tools that have made me and my team more productive, motivated, and successful at communicating with other departments.

 

Kevin Ashman
Firmware Engineering Supervisor

We engaged LSA to design and deliver a 6-month custom executive coaching program for a group of our key leaders. The focus of the program was to help a core group of senior leaders to leverage previous investments in management training, to ensure the engagement and retention of key employees, and to push critical strategic initiatives forward. Even with the high expectations of our senior people, LSA has completely exceeded our expectations. I would recommend them to anyone looking to create and implement a custom coaching methodology using proven tools to drive true change.

Ivan Fukumoto
Senior HR Manager - Staffing, Training, & Development

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

Each program is preceded by an assessment of the participants. The course is then designed to fit the specific parameters and needs of the group. The highly interactive delivery is provided by recognized experts in their fields. On the spot coaching is provided during the program and each participant receives individual follow-up after the course. Courses can be delivered in-person or virtually. Given the nature of Cisco’s business and the way we operate, these remote workshops are a must for anyone who joins our company. Their work is eye opening. Great content and fantastic delivery.

Frank J. Kuypers
Business Development Manager

What a refreshing change from the half-baked psycho-babble you normally get from “training” organizations. LSA gives you the assistance you need to define and reach your goal, and then they give you a results driven plan – not just a temporary fix. They are great to work with, and even more importantly, they “get it!”

David Fiano
Vice President Human Resources

“We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

In my years working with LSA, it seems like I’ve had a personal consultant at my fingertips to help me identify just the right solution to satisfy our needs. The entire LSA team has become a trusted friend of Actel — assuring we provide state-of-the-art learning to meet our complex, high-tech business and people needs.

Linda Mitchell
Training Manager

Evaluate your Performance

Toolkits

Toolkits

Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.

More

Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.

More

Whitepapers

Whitepapers

Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.

More

Methodology

Methodologies

First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.

More

Blogs

Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.

More

Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.

More