Talent Management Changes Need to Be Carefully Considered

a businesswoman is set on a course that abruptly changes showing talent management changes should be thoughtfully made

Corporate change is never easy and, when it touches your entire workforce, you had better consider carefully how it will affect your talent management strategy. Will your top talent accept and adjust to the change or will it push them toward dis-engagement and perhaps to the competition?

IBM has recently made a risky move. It has mandated that thousands of its employees no longer work remotely but in set locations or they must look for another job. Wow! And this from a company that once upon a time was an early advocate of working remotely. Only time will reveal the impact of this decision.

We know that it did not work at Yahoo. Marissa Mayer’s similar edict regarding remote work resulted in worker disaffection with the company and a slow downward spiral for Yahoo that ended in its recent purchase by Verizon. But IBM and Yahoo are entirely different organizations with entirely different strategies and cultures. And this is the context of our discussion of talent management changes. When you as a leader are considering major changes, you should carefully consider if this is a good move to attract, develop, engage and retain talent for your unique culture and strategy…not about whether it is good or bad for other companies or other employees than your own.

Some experts cite Yahoo’s experience and predict doom for IBM. Yahoo’s motive was to bring people together and presumably enhance cooperation and innovation. Some skeptics say it was also about reducing headcount.  Regardless, Yahoo’s employees appeared to rally against the edict. They felt a significant loss of power and value.

But IBM’s workers may react differently. Their corporate culture seems to rely more on collaboration and appears more tolerant of a top-down approach. They may appreciate more structure to their workday and the greater opportunity to build strong relationships with their colleagues through more frequent face-to-face interactions. This is, of course, what IBM hopes for. The success of their move will depend upon how well they know their employees, how easily those employees accept this major shift and whether the change will strengthen or weaken their workplace culture. The upside is a more collaborative environment where open communication is supported and encouraged, a more engaged employee base resulting in greater productivity and an organization primed for future success.

Here is what we do know…

Our organizational alignment research found that talent accounts for 29% of the difference between high and low performing organizations.  The goal of talent management should be to create and sustain organizational excellence through people…attracting, developing, engaging and retaining the top talent that makes sense for your specific business strategy and your unique organizational culture.  When it is done poorly, as with Yahoo, unaligned talent management approaches can grind your company to a halt. When it is done right, as IBM hopes, effective talent management can differentiate your company from the competition in both good and bad times.

Want to learn more about Talent Management?  Why Talent Is Only 1/3rd of the Recipe for Success

Comments are closed.

The Managing Virtual Teams program was extremely valuable. Your consultant/ facilitator’s fundamental knowledge of Synopsys as a company provided an incredible base to build upon while tackling the complications of managing and working with globally distributed teams. My team walked away walked away with highly useful practices and tools. It was an excellent use of our time.

Debra Martucci
Vice President, Information Technology

PalmSource has found our relationship with LSA extremely beneficial. We worked closely with LSA to customize the right Management Training Program solution to meet our unique business needs. LSA is a quality organization, one that I’d recommend to any company looking for a first class training and consulting partner.

Ken Boehm
Vice President of Human Resources

LSA has become the gold standard in team building and management training at Genomic Health! I have a hard time finding facilitators that come close to their level of customization, expertise and experience.

Emily Couey
Director of Human Resources

The refreshing thing about LSA is that they focus on understanding our business situation and helping me succeed instead of selling a product. With over 150 experts, they are an invaluable resource that helps me deliver higher quality results faster. I recommend them to anyone looking to improve the performance of their workforce.

Stacie Rodgers
VP of Human Resources


I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise I needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

Our company engaged LSA to do a specialized “train the trainer” program, and the consultant’s performance outdid our exceptionally high standards for such a program. Very crucial to the success of this program was the work done upfront to discuss our needs and to interview key members of our organization so that the program specifically met our goals. Our facilitators continue to comment on the success of the program. Thanks also for the follow-up.

Frank Abbott
Chief Financial Officer

Here’s a token of my appreciation for ALL your efforts. I’m offering my most sincere appreciation, and it extends to all the folks who made our customized management development programs possible.

Susan Anderson
Workforce Planning Bureau

SeaTel has found our partnership with LSA Global to be very valuable and beneficial. We turned to LSA to customize a supervisory/leadership solution to meet our needs. LSA delivered a customized top quality solution. I’d recommend LSA Global to any company looking for a best-in-class training and consulting partner.

Kortney Riddle
HR Manager

VNUS Medical has been very pleased with the effective management development programs that LSA Global has delivered for us over the last four years. The programs have been universally facilitated by experienced and best in class instructors. The knowledge gained by our management team has been put into practice very quickly. VNUS is very happy to be working in partnership with LSA because they consistently deliver excellent programs that receive exceptional feedback from our management team.

Cindee Van Vleck
Director Human Resources

LSA helped change our entire culture around meetings, making them more effective and efficient, thus enabling us to concentrate on driving more business.

Terry Wassman
VP of Human Resources

LSA provided top notch solutions right when and how we needed them. They exceeded my expectations from a speed, quality, and cost standpoint. I recommend them to anyone looking for a true business partner in the Learning and Development arena. The breadth and depth of their expertise has helped us hit tight deadlines across multiple projects.

Fortune 500 Financial Services Company
Director of Infrastructure & Technology

We partnered with LSA Global to help us invest in our people in the areas of performance coaching, diversity, and inclusion. They focused on helping us succeed and were very flexible in meeting our specific needs. LSA Global exceeded my expectations from a speed, quality, and value standpoint. I would recommend LSA Global to anyone looking for a true business partner.

Anita Luckinbill
Director, Human Resources

We consider LSA Global our outsourced learning and development partner. We worked closely with LSA to customize a management development program to meet our growing business needs. I would highly recommend LSA to any company wanting to deliver quality learning solutions.

Terri Wright-Scheer
Vice President Human Resources

I consistently look to LSA Global when I need custom programs put together for my client groups. I can always count on LSA to do a thorough needs analysis and to put together spectacular programs that are well received. Their management development and performance management expertise and professionalism make them one of my top-rated learning and development partners.

Stephanie Webb
HR Program Manager


The Next Generation Management Development courses have helped me communicate more effectively with my peers and teammates. By utilizing effective communication techniques such as clarifying and confirming, and asking open ended questions, I have been able to clarify and understand information in situations where I would have otherwise asked limited questions and made false assumptions.

Robert Breckner
Firmware Engineering Manager

Evaluate your Performance



Download key published insights and tools from industry experts highlighting best practices in the areas of talent, strategy and culture.


Health Checks

Health Checks

Want to know how you stack up against leading organizations?  Receive a complimentary benchmarking analysis courtesy of an LSA Expert.




Get up to speed on timely solutions critical to your business. Published by LSA Experts based upon client feedback and key industry trends.




First we identify the key metrics you want to improve. Then we assemble a dedicated team of elite experts who have successfully solved similar problems with similar clients.



Stay up to do date with the latest information on how we help high growth companies align their culture and talent with strategy.


Case Studies

Client Case Studies

Real world consulting and training approaches from LSA projects, providing insights on how your company can outperform the competition.